Become a Connected Company

Maarten Bekaert

CRM

Customer Engagement

oktober 16, 2023

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Welcome to the New Updates for Dynamics 365 Marketing, Sales, and Customer Service of the 2023 Fall Release. Explore the latest tools designed for modern...

Maarten Bekaert

CRM

Customer Engagement

oktober 16, 2023

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October 2022 to March 2023, the Microsoft Dynamics 365 platform will...

Maarten Bekaert

CRM

Customer Engagement

marts 13, 2023

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 1?

With general availability starting from April 2023 and running till September 2023, the first release wave of the year will expand Dynamics 365 Sales,...

Maarten Bekaert

CRM

Customer Engagement

september 27, 2022

Techsplained: Customer Insights

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database software that connects different data sources and systems....

Maarten Bekaert

CRM

maj 11, 2022

6 reasons why Microsoft Dynamics 365 is the ultimate business platform

When talking about business applications, Microsoft and Salesforce are the two main giants. So of course, they’re often pitted against each other. We’re not...

Maarten Bekaert

CRM

Customer Engagement

marts 11, 2022

What’s new for Sales & Marketing in Microsoft Dynamics 365 release wave 1?

Scheduled from April through September 2022, release wave 1 brings numerous new features to the Microsoft Dynamics 365 platform. Wondering what exactly the...

Maarten Bekaert

CRM

Customer Engagement

september 26, 2021

What's new for Sales & Marketing in Microsoft Dynamics 365 Release Wave 2?

Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many interesting new capabilities to the Microsoft Dynamics 365...

Maarten Bekaert