Network&Security Operations Support Engineer - Fortinet focused

As a member of the Fortinet specialization team within Cegeka, your mission focuses on ensuring a resilient, secure, and high-performing network infrastructure by expertly managing Fortinet solutions through proactive upgrades, rigorous lifecycle management, and continuous compliance checks. We enhance operational excellence by developing and maintaining comprehensive runbooks, facilitating efficient problem and incident management, and upholding a culture of knowledge sharing and growth. Our commitment to best practices and innovation supports the organization's evolving needs to ensure consistent, optimized connectivity and reliable network performance, adapting our services to meet the demands of modern infrastructures and deliver value to all stakeholders.

• Upgrades: Regularly perform system and software upgrades to ensure Fortinet environments remain up-to-date, stable, and secure.
• Runbooks: Develop and maintain detailed runbooks to document standard procedures and support operational consistency.
• Lifecycle Management: Oversee the complete lifecycle of Fortinet devices.
• Compliance Checks: Conduct regular compliance audits to ensure configurations meet internal and regulatory standards.
• Development: Innovate and improve Fortinet network configurations and processes to enhance performance and meet evolving requirements.
• Problem Management: Identify and address recurring network issues, implementing solutions to prevent future disruptions.
• Incident Management: Quickly respond to network incidents, minimizing impact and restoring service through efficient troubleshooting.
• Knowledge Management: Document and share insights, updates, and solutions to strengthen team knowledge and streamline future support.
• Consultancy: Serve as a trusted advisor for Fortinet-related questions within the organization, providing guidance, expertise, and recommendations on best practices and Fortinet solutions.

• You have a bachelor's or master's degree, supplemented with a Fortinet Certified Professional (NSE6) certification.
• Minimum of 5 years working with Fortinet solutions, demonstrating hands-on expertise in managing Fortinet environments.
• Strong interest in the Fortinet ecosystem, with a commitment to staying updated on new developments and best practices.
• Proficiency in network troubleshooting, performance optimization, and lifecycle management.
• Ability to create runbooks, document configurations, and contribute to knowledge management.
• Knowledge of industry standards and compliance checks to ensure consistent and secure network configurations.
• Skilled in problem and incident management, with a proactive approach to resolving and preventing network issues.
• You are a confident, independent worker who takes the initiative, values teamwork, and is highly customer-oriented.