Quality Analyst

Athens
Functional & Business Analysis, ITSM/ESM Tooling & Process Consultancy

We are looking for a dedicated and detail-oriented Quality Analyst to join our team. You will collaborate closely with domain owners within Global Operations to define quality controls, implement a quality assurance framework, and roll out automated quality checks. Your efforts will ensure that our quality standards are consistently met and improved upon. If you are passionate about quality and have a keen eye for detail, we would love to have you on our team.

  • As a Quality Analyst, you will play a key role in supporting quality projects and conducting systematic checks to optimize quality within our organization.
  • You will work closely with domain owners within Global Operations to define quality controls, implement a quality assurance framework, and roll out automated quality checks.
  • Additionally, you will follow up with the right stakeholders to ensure that quality standards are met.
  • Your responsibilities will include identifying and analyzing quality needs, initiating and executing improvement projects, determining quality standards, and developing tests to ensure high-quality processes.
  • You will perform complex technical quality controls, produce regular reports, and maintain internal and external contacts to optimize efficiency and collaboration.
  • Staying well-informed about quality-related developments is essential to strengthen credibility and offer updated services

What you need to succeed:

  • Integrating: Making relevant links between various data, summarizing information into a coherent whole, and formulating alternatives.
  • Analyzing: Gaining insight into cause and effect relations by critically assessing available information.
  • Deciding: Making decisions based on incomplete information and initiating necessary steps to implement the decision.
  • Advising: Giving targeted advice within or outside the organization and establishing trusting relationships based on credibility and expertise.
  • Developing oneself: Actively planning and managing personal growth by critically assessing performance and acquiring new insights.
  • Engaging: Fully dedicating oneself to work, striving for quality, and showing perseverance even when faced with challenges. 
  • Technical Skills: Knowledge of SQL Power BI is a plus ; Familiarity with ITIL principles
  • Language Skills: Fluent in English

What are we offering:

  • 22 annual vacation days, 3 sick days that are not carried to the next year (no medical certificate required) 
  • A seniority day is added every 3 years in the company. 
  • Private medical insurance 
  • Monthly meal tickets 
  • Flexible benefits – 25 EUR/month, that you can invest however you choose. 
  • A work culture based on cooperation and development - customized learning paths through external providers as well as special development programs. 
  • We offer remote work flexibility, driven by smart working principles and aligned with team goals and values. 
  • Wellbeing initiatives to encourage a healthy work life balance through webinars, specialized sessions and internal programs, per our colleagues’ input. 
  • In close cooperation is a value we live by, through moments that matter, like recurring hangout parties, team buildings, team bonding events.
If you want to join Cegeka, a strong sense of “together, we win” is essential.

Konstantinos Malliaras

Network & Security System Engineer

In close cooperation

At Cegeka, we grow, work, and explore in close cooperation. For more than 30 years we have handled projects with drive and dedication, providing IT solutions that are tailored to our customers' needs. Working with the customer, not for the customer, is not just how we thrive, but also how we live by our motto, In close cooperation, every day. We pour passion and fun into every day, fostering a culture of respect, personal development and entrepreneurship, of both freedom and responsibility. Together, we can find what enables you to learn, grow and make your mark, becoming the best professional you can be.


Join Cegeka and be a part of the next chapter in the story of a proud, successful and innovative global IT company.

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