Monitoring Engineer-Dynatrace

Chennai, Coimbatore
Engineering & Service Desk

The Monitoring Team is currently transitioning from Zenoss towards Dynatrace. This involves various IT technologies, all equally crucial in the company’s daily operations. By monitoring the health of over 22,000 devices, you are at the heart of Cegeka’s incident management and resolution. Resolver groups rely on the Monitoring system and your expertise for help and advise. In order to guarantee a smooth transition, we require engineers that engage with Design Authorities and SME’s to establish, develop and implement a monitoring standard using Dynatrace Extensions.

  • Collaborate with cross-functional teams to define new monitoring standards and improve existing ones.
  • Develop, test, and maintain Dynatrace extensions that are used to monitor remote technologies (routers, switches, firewalls, …)
  • Play an advisory role to resolver groups to set up and configure monitoring for new systems, using Dynatrace.
  • Assist internal teams and customers in troubleshooting encountered issues.
  • Proactively suggest improvements and new solutions.

What you need to succeed:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Understanding of Monitoring software (Zenoss, Dynatrace, Zabbix,…), protocols and principles. Practical experience with Dynatrace is a plus.
  • Knowledge of common protocols (SNMP, SSH, WinRM,…) and be able  to choose the appropriate to monitor a system.
  • Basic Python scripting experience. Development experience is a plus.
  • Understanding RESTful API principles and have the ability to interact with RESTful API’s using Python.
  • Understanding YAML formatting & syntax is a plus.
  • Thorough understanding of the OSI model and understand on which level a technology operates.
  • Understanding of common infrastructure components and their purposes in order to identify the right metrics to monitor.
  • Ability to take non-functional requirements into account like security, performance, scalability.
  • Experience as a System Engineer (Windows/Linux) is a plus, as you may be required to assist Resolver Groups in troubleshooting the Dynatrace OneAgent on remote systems as well as suggest deployment improvements.
  • Pro-active problem-solving attitude and willingness to take initiative.
  • Ability to work collaboratively with a team and with cross-functional teams & departments.

What are we offering:

  • A playground for growth, challenges and fulfilling activities.
  • A work culture based on cooperation and development.
  • Projects, large and small, that you can truly leave a mark on.
  • Sustainable and healthy partnerships with customers.
  • An environment where continuous learning is key, with customized learning paths through external providers, as well as special development programs.
  • Wellbeing at the center of our approach – we know that there is more to our lives than our jobs, therefore we make sure to tackle wellbeing aspects of our day to day lives through specialized sessions, webinars, and internal programs according to our employees’ input.
  • In Close Cooperation is a value we live by, through moments that matter, like monthly hangout parties and other team get togethers.
Our people are passionate professionals and quality plays a central part

Kristel Demotte

Global VP

In close cooperation

At Cegeka, we grow, work, and explore in close cooperation. For more than 30 years we have handled projects with drive and dedication, providing IT solutions that are tailored to our customers' needs. Working with the customer, not for the customer, is not just how we thrive, but also how we live by our motto, In close cooperation, every day. We pour passion and fun into every day, fostering a culture of respect, personal development and entrepreneurship, of both freedom and responsibility. Together, we can find what enables you to learn, grow and make your mark, becoming the best professional you can be.


Join Cegeka and be a part of the next chapter in the story of a proud, successful and innovative global IT company.

Application flow

1. Apply

If the role is interesting apply, or get in touch with the dedicated recruiter for more details.

2. Assessment

Our Recruitment team will take a look at your application and let you know the next steps.

3. Meet us

Within two steps we will meet and we can discover together if we are a match on both sides.

4. Time to start!

Accepted our proposal? Great! We look forward to working with you.

Do you have any questions about this role?

Let's connect.

Sanjai Selvaraj

sanjai.selvaraj@ctg.com
+91 9384098332