Solutions Sales IT Service Management

At customer site, Diegem, Hasselt
ITSM/ESM Tooling & Process Consultancy, Consultancy, Sales, Management & Support
Professional, Freelancer
#LI-YS1

Are you a passionate and proactive Solution Sales and willing to actively support our business growth? The ideal candidate will focus on expanding our IT Service Management business, both Process Consultancy and Tooling. Your sales acumen and technical knowledge will allow you to successfully fill this position. The goal is to gain substantial market share by offering superior and innovative solutions in this longstanding area of expertise.This role will be crucial in building on the strong foundation and existing partnerships we have established (OMNINET, ServiceNow, Atlassian, Topdesk, ITSMf, ... ) and leveraging the experience of our current international team while positioning ourselves as challengers in a competitive market. We are not just a tool implementer or theoretical advisors, but we work closely with our customers, strive to understand what is relevant in their specific context and tailor our solutions to their needs. Sounds like a challenge? Then be sure to read on!

  • Business Development: Identify and target potential clients in ITSM, developing and executing strategic sales plans to drive business growth.
  • Client Engagement: Build and maintain strong relationships with new and existing clients, understanding their needs and providing tailored IT solutions.
  • Market Penetration: Develop strategies to effectively penetrate a market dominated by well-established competitors, positioning Cegeka as a formidable player.
  • Sales Cycle Management: Manage the entire sales cycle from lead generation to closing deals, ensuring a seamless and positive customer experience.
  • Market Analysis: Stay updated with industry trends and competitive landscape, identifying opportunities for expansion and differentiation.
  • Collaboration: Work closely with the marketing, product development, and technical teams to align sales strategies with company objectives.
  • Leveraging Experience: Utilize the extensive experience and knowledge of our current team to develop compelling value propositions for potential clients.
  • Reporting: Track and report on sales performance metrics, providing regular updates to senior management.

What you need to succeed:

  • Experience: Demonstrated experience selling solutions within the IT industry, with a preference for ITSM tools and processes. Experience entering and succeeding in competitive markets is an asset. Clear knowledge of this field is a must! (ITIL certification or willingness to obtain it / affinity with ESM Tooling or experience in previous opportunities / projects)
  • Skills: Strong understanding of IT solutions and services, excellent communication and negotiation skills and the ability to build rapport with clients both in the private and public sectors.
  • Driven: Self-motivated with a strong desire to meet and exceed sales goals.
  • Strategic thinker: Ability to develop and implement effective strategies to break through in a competitive market.
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
  • Education: Bachelor's degree in Business, IT or a related field is an advantage.

What are we offering:

  • We ask a lot (of talents) of you. Fortunately, you also get a lot in return! Competencies and character are essential to us, in addition to experience and ambitions. Cegeka continuously invests in talent management so that every employee can realize his potential.
  • Flexible home-office policy: you can work from the Diegem and/or Hasselt office as well as from home. On the other hand, you also travel to customers who can be located all over Flanders.
  • Cegeka has existing partnerships with Gamingworks, Servicenow, OMNINET, Atlassian and Topdesk and plays an active role in the ITSMf community.
  • You start at a Top Employer!
  • A competitive salary complemented by fringe benefits + a bonus. An electric car with charging card or a mobility budget, meal vouchers, eco vouchers, an interesting group and hospitalization insurance, a cell phone subscription, a lump sum expense allowance, a powerful laptop and the possibility to give your salary package your own accent thanks to our Flex Reward Plan.
  •  A top team: where new fresh ideas and initiatives are always welcome! Team events, monthly happy hours and an always legendary company party are also part of this.
  • Customized guidance: throughout your career you will be guided by our people managers. So you have a point of contact, a personal coach and a sparring partner.
  • Continuous learning: through innovation centers, reading groups, knowledge sharing meetings, hackathons, participation in conferences and external training courses, we focus on knowledge sharing and learning.
  • Opportunity for growth: depending on your own interests and initiatives, Cegeka offers various horizontal and vertical career paths.
  • We value sustainability by pursuing CO2 neutrality with the electrification of our vehicle fleet and an environmentally friendly data center. We develop innovative solutions with a positive impact on the environment, people and society, and strive for an inclusive and diverse work environment where everyone is valued and heard.

Aspire to more: our promise to you!

At Cegeka you get all the opportunities you need to develop further as a professional. Together we discover what you really want to do for our clients and colleagues. We would like to invite you to grow with us. In an unprecedented variety of challenging and meaningful IT projects. Make your mark on projects with interesting customers where we can make the difference. Aspire to more!


We are always working together here. Intensively, with lots of fun and commitment. It is a culture driven by family values: full of trust, people-oriented, open, loyal and respectful. We offer a lot of freedom and responsibility. We want you to be part of the next phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

Application flow

1. Apply

If the role is interesting apply, or get in touch with the dedicated recruiter for more details.

2. Assessment

Our Recruitment team will take a look at your application and let you know the next steps.

3. Meet us

Within two steps we will meet and we can discover together if we are a match on both sides.

4. Time to start!

Accepted our proposal? Great! We look forward to working with you.

Do you have any questions about this role?

Let's connect.

Yasmine Simons

Yasmine.Simons@cegeka.com
+32 11 240234