Become a Connected Company
Customer Engagement
CRM
Customer Engagement
September 02, 2024
Are you about to get started with a new CRM system? Our RFP template will help you make the right choice!
You obviously want to do everything you can to optimize your customer relationships. To achieve this, you will need a customer relationship management (CRM)...
![Yannick Noens](https://www.cegeka.com/hs-fs/hubfs/yannick-noens.jpg?width=56&height=56&name=yannick-noens.jpg)
Yannick Noens
CRM
Customer Engagement
September 02, 2024
All your sales data automatically in one CRM system thanks to Microsoft Sales Copilot
Employees are demanding more and more flexibility – from how they work to the systems they use. This results in information and data overload across multiple...
![Yannick Noens](https://www.cegeka.com/hs-fs/hubfs/yannick-noens.jpg?width=56&height=56&name=yannick-noens.jpg)
Yannick Noens
CRM
Customer Engagement
August 29, 2024
2024 Microsoft Release Wave 2: what’s new for Customer Engagement?
It’s that time of year again: Microsoft Release Wave 2! We made a summary of the most important updates that will be delivered to the market from October 2024...
![Marwan Lesteluhu](https://www.cegeka.com/hs-fs/hubfs/Marwan%20Lesteluhu.jpg?width=56&height=56&name=Marwan%20Lesteluhu.jpg)
Marwan Lesteluhu
ERP
CRM
August 14, 2024
The Critical Role of NIS2 in Ensuring Cyber Resilience in the Food Industry
During our 10th Food Inspiration Day at the Microsoft Office in Copenhagen we put various important topics on the agenda, including security and NIS2. In this...
![Reinout de Ruiter](https://www.cegeka.com/hs-fs/hubfs/reinout.jpg?width=56&height=56&name=reinout.jpg)
Reinout de Ruiter
ERP
CRM
August 08, 2024
F&O meets Power Platform: The CZAV Story
We recently celebrated our 10th Food Inspiration Day at the Microsoft Office in Copenhagen. During this event we heard in-depth stories from various companies,...
![Talitha Boorsma](https://www.cegeka.com/hs-fs/hubfs/Talitha-1.jpg?width=56&height=56&name=Talitha-1.jpg)
Talitha Boorsma
ERP
CRM
May 27, 2024
The added value of Microsoft Sustainability Manager in the food industry
We will soon be hosting our Food Inspiration Day in Copenhagen for food companies. During this live event we will spend time on the importance of ESG and how...
![Stijn Geeroms](https://www.cegeka.com/hs-fs/hubfs/Stijn%20Geeroms%20-%20rond.png?width=56&height=56&name=Stijn%20Geeroms%20-%20rond.png)
Stijn Geeroms
CRM
Customer Engagement
April 10, 2024
Use case: How to manage sales promotions and other actions centrally with Fearless Leader
On top of their standard to-do list, sales representatives also carry out sales promotions and other actions, such as checking specific SKUs or conducting...
![Steven De Backer](https://www.cegeka.com/hs-fs/hubfs/Business-Solutions/2021-website-Business-Solutions/Avento%20ref%20logos/Steven%20De%20Backer.jpg?width=56&height=56&name=Steven%20De%20Backer.jpg)
Steven De Backer
CRM
Customer Engagement
April 10, 2024
Use case: How to automate order processing with Fearless Leader
During a store check, sales representatives replenish out-of-stock products. There are several ways to do this, including a standard order, an ex-car delivery...
![Steven De Backer](https://www.cegeka.com/hs-fs/hubfs/Business-Solutions/2021-website-Business-Solutions/Avento%20ref%20logos/Steven%20De%20Backer.jpg?width=56&height=56&name=Steven%20De%20Backer.jpg)
Steven De Backer
CRM
Customer Engagement
March 05, 2024
Cegeka’s 5 minute update: what’s new for Microsoft Copilot?
We have bundled the nicest updates for your everyday Al companion, Microsoft Copilot from the 2024 Release Wave 1 notes! Spend 5 minutes of your day reading...
![Yannick Noens](https://www.cegeka.com/hs-fs/hubfs/yannick-noens.jpg?width=56&height=56&name=yannick-noens.jpg)
Yannick Noens
CRM
Customer Engagement
February 23, 2024
Use case: How to track te product sales pipeline in bars and restaurants with Fearless Leader
When sales representatives check the assortment in bars and restaurants, they usually focus on 2 parameters: are my products available, and if so, at what...
![Steven De Backer](https://www.cegeka.com/hs-fs/hubfs/Business-Solutions/2021-website-Business-Solutions/Avento%20ref%20logos/Steven%20De%20Backer.jpg?width=56&height=56&name=Steven%20De%20Backer.jpg)
Steven De Backer