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Build up business resilience and agility by valorizing and renovating core applications

Outsourcing the support, maintenance, monitoring and optimization of your applications will improve service, cost and risk; free up your IT team; and most importantly improve your ability to respond quickly to changes and prepare for an unpredictable tomorrow.

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Benefits

Focus on your core business

Maintaining and supporting your existing IT landscape distracts your IT department from focusing on your actual business needs. AMS allows your workforce to spend their time focusing on what matters most.

Increased security and compliance

Thanks to state-of-the-art tools and processes your applications are thoroughly assessed, proactively monitored and continuously updated and optimized, ensuring security and compliance.

Improve
user experience

We focus on continuously and proactively improving application stability but also on business value & user experience. Cegeka takes great care in knowledge transfer in order to guarantee service quality and end user satisfaction.

Keep costs
under control

Improve efficiency by leveraging automation and an optimal combination of on- and nearshore. This will lower the total cost of ownership, while maintaining the collaboration between business owners and managers.

Embrace innovation and agility

Outsourcing application management is an enabler for innovation and digital transformation. Application modernization helps to ensure your applications continue to meet changing business needs and stay fit for the future.

Our offer

Service
model

Together with the customer, we define a model where all service components within your application ecosystem are listed. This includes all support, change and project items.

Processes
& roles

Using ITIL we define the best practices to align our services with the needs of your business and apply agile & DevSecOps best practices in application development.

Governance
model

We ensure the right level of service and cooperation by setting up a governance model on strategic, tactical and operational levels.

Collaboration framework

We provide the framework and the tooling for a clear overview of all contractual agreements.

System
& Tools

The right instruments are available, such as a self-service portal, an IT service management system and tools for backlog & application lifecycle management.

Performance management

In order to optimize our services continuously, we provide end-to-end reporting based on agreed KPIs and SLAs.

Our approach

01 Plan

We assess your applications and determine the scope for the application management service, including clear contractual agreements, responsibilities and KPIs.

02 Build

We set up the agreed service organization, process alignment, governance setup and knowledge transfer. Cegeka also has extensive experience in staff/ contractor transfers, with a win-win focus on employees, service quality and business continuity.

03 Run

End-to-end service levels with full-scale support. We manage and monitor your applications, support and coach people in your organization, continuously improve the service and optimize your applications.

DevSecOps and Agile best practices

Delivering increased business value and responsiveness through rapid, high quality service delivery

By making extensive use of DevSecOps and Agile methodologies we can deliver increased business value and responsiveness during our application projects. Automation and innovative technologies, such as containers and microservices, are essential elements in this approach.

Everything is set up to assure rapid and frequent development cycles where security is seen as an integral part of the delivery.

Why Cegeka?

Reasons to entrust your application project to the experts at Cegeka

We work in close cooperation

As a family-owned, no-nonsense company, we prefer working in close collaboration with your team throughout the entire software development project – and beyond. Our accessibility, transparency and empathy are key to our success.

Combining experience with continuous learning

With 30+ years experience and proven expertise in technology and business strategies; application development and management hold no secrets for Cegeka experts.

We are vendor independent

As we work with many different business partners, we are not tied to a specific platform or service. That means we can choose the solutions that best meet your needs.

Building with quality in mind

Quality is non-negotiable for us. We continuously measure quality KPIs such as performance, reliability, maintainability and security and share these transparently with our customers.

Nearshore services

Cegeka offers the same high-quality service level for every IT project in Belgium, Romania and Moldova.

Nearshoring allows you to scale up quickly, with the support of our experts, who can assist you every step of the way. We have teams of developers in different European countries who can apply the application services you need.

Each project is carried out according to our high-quality processes and methodologies. Unlike offshore providers, we can deliver quality performance thanks to our proximity, small time-zone differences and cultural awareness.

216 developers in Romania

28 developers in Moldova

234 developers in Belgium

Software services: application development and maintenance, IT team extensions

Software platforms

Cloud Services

.NET, Java, Frontend, Mobile, OutSystem and Azure expertise

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Take the first step towards your organization's applications

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Build up business resilience and agility by valorizing and renovating core applications