CIOs and application managers face several challenges in today’s rapidly evolving global context. Managing increasing complexity is often a key concern. As technology evolves, ensuring all applications work together smoothly becomes more technically challenging and time-consuming.
Cegeka Applications Management Services (AMS)
We empower businesses through optimized application management services
In today’s technology-driven landscape, managing applications is critical to business success. Organizations require robust solutions to optimize their application ecosystems, drive innovation, and scale effectively.
Challenges
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The business has high expectations so keeping up with innovation is essential. The IT department faces challenges in keeping up with increasing business demand and experiences a shortage of IT skills and talent attraction. Businesses need to adapt to new technologies to stay competitive, which requires ongoing updates to their application landscapes.
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Businesses are facing macro-economic challenges that create cost pressures, further intensified by frequent budget overruns and concerns about the value for money. Additionally, the absence of a continuous improvement mindset results in unnecessarily high costs for maintaining legacy applications, impacting overall efficiency and cost-effectiveness.
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Seamless integration is foundational to operational efficiency, reducing the risk of errors and delays. But balancing daily support needs with strategic projects can stretch resources thin, leading many companies to consider outsourcing their application management.
Our approach
We deliver comprehensive Application Management Services that address your evolving needs, problems, and opportunities.
Reliable performance
Our AMS ensures uninterrupted performance through proactive monitoring and rapid incident resolution, keeping your critical applications available around the clock.
Maximising efficiency
We streamline support operations, reducing costs and enabling your team to redirect resources towards innovation and growth.
Delivering innovation
With cutting-edge technologies and agile methodologies, our AMS evolves your application landscape, positioning your business for future success.
Technological expertise
Our multiskilled engineers ensure your evolving application landscape runs smoothly.
Our Cegeka Application Management Services
We offer a range of AMS features to make your transition as smooth as possible:
24/7 application support
Continuous monitoring and support tailored to client needs, covering various time zones and critical services.
Incident and ticket handling
Efficient handling of support tickets and service requests with transparent reporting.
Application modernization
Rapid assessments use standardized tools and best practices to deliver clear insights.
Cost and time efficient transition management
Structured onboarding with knowledge transfer from existing teams, stabilization periods, and gradual assumption of responsibility.
Governance and reporting
Detailed, transparent reporting to ensure clear governance and accountability.
AI, automation and chatbot integration
Leveraging AI to analyse trends, automate tasks, and improve user self-service options.
Technical transformation
Evolving your application landscape with new technologies such as microservices and cloud-native setups.
Why Cegeka?
Reasons to choose Cegeka for your Application Management Services.
A strong partner in application management
Cegeka’s reputation in Application Management Services is backed by extensive experience and expertise. Our team is dedicated to understanding your unique needs, ensuring solutions are aligned with your business goals.
Long-term partnerships for ongoing success
At Cegeka, we prioritize building proactive, long-lasting partnerships. With ongoing support and adaptability, we focus on helping clients thrive beyond the initial project scope.
Flexible and client-centric approach
Our AMS offerings are highly customizable, allowing us to adapt to the specific requirements of each client. We are committed to flexibility, providing services tailored to each client’s changing business context.
Pragmatic and Cooperative Values
Pragmatism and close cooperation are central to our values. We work hand-in-hand with clients, delivering practical solutions that transform everyday business operations.
Take the next step
Ready to transform your application management? Contact Cegeka today for a consultation and discover how our AMS can support your business needs.

Sam Wuytens
Division Director Digital Business
5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?
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