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5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

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Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

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Why Cegeka

As a family-owned IT solutions provider, we work In close cooperation with our customers.

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About Us

Our strong values form the cornerstone of our identity and are at the baseline of our success.

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Annual Report

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Regulatory Compliance

Ensure GDPR & GxP compliance with our comprehensive solutions.

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Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs

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Quality Engineering

Experts in testing, program development, automation, training, and certification.

Applications Solution

Applications

Building the applications to embed growth, innovation and agility

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Business Solutions

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

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Expertise and development experience to bring all the advantages of 5G

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Software solutions that optimize business processes and drive success.

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IT Team Extension

The best IT professionals to support your projects

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Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

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Consultancy

The right skills and attitude to support the IT projects at your office

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Projects

Integrating the right digital solutions for your IT project

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Our industry-tailored services are designed to address specific challenges and opportunities across different industries

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Agri & Food

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

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Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

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Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

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Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

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Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

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Corporate News

Stay in the loop with our company news, announcements, awards and events.

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Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

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Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

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E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

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Events

Find out where we are going to be next, and register for our upcoming events.

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Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.

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Cegeka Why Cegeka
Trinity of Innovation

5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

Discover the future with us
Icons_Navigation_Cegeka&Society

Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

Icons_Navigation_Why Cegeka

Why Cegeka

As a family-owned IT solutions provider, we work In close cooperation with our customers.

Icons_Navigation_Our Story

About Us

Our strong values form the cornerstone of our identity and are at the baseline of our success.

Icons_Navigation_Annual Report

Annual Report

Dive into the details of our growth. Read the full report and learn more about our continued success.

More Cegeka

Our Management

Corporate News

Contact & Locations

Solutions
Solutions
Hybrid Cloud

Hybrid Cloud

Explore the added value of cloud adoption for your business

Data solution

Data & AI

Discover our different data solutions to help you become a data-driven company.

RegulatoryCompliance_Visuals_Navigation (1)

Regulatory Compliance

Ensure GDPR & GxP compliance with our comprehensive solutions.

Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs

Testing_Visuals_IconNavigation (1)

Quality Engineering

Experts in testing, program development, automation, training, and certification.

Applications Solution

Applications

Building the applications to embed growth, innovation and agility

Business Solutions

Business Solutions

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

5G_Citymesh

5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

Services
Services
Website_Navigation_IT_Team_Extension_3

IT Team Extension

The best IT professionals to support your projects

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

Website_Navigation_Consultancy

Consultancy

The right skills and attitude to support the IT projects at your office

Website_Navigation_Projects

Projects

Integrating the right digital solutions for your IT project

Industries
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries

All industries
Website_Navigation_Agri_and_Food

Agri & Food

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

Website_Navigation_Healthcare

Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

Website_Navigation_Mobility

Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

Insights
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

Icons_Navigation_Case Studies

Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

Icons_Navigation_News Items

Corporate News

Stay in the loop with our company news, announcements, awards and events.

Icons_Navigation_Blogs

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

Icons_Navigation_Webinars

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

Icons_Navigation_Ebooks

E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

Icons_Navigation_Events

Events

Find out where we are going to be next, and register for our upcoming events.

CTG Academy

Academy

Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.

Join our Academy
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My User Experience

Improve employee experience continuously in the digital workplace

Happy employees boost productivity and engagement, reducing costs and enhancing brand image. My User Experience helps you measure and improve the digital experience to increase employee happiness.

Get in touch Discover all Digital Workplace solutions

Challenges with the user experience

Challenges with the user experience 

Although digitalization promises a boost in productivity, employee satisfaction, and a reduction in operating costs, it often presents a new set of challenges, including: 

unsatisfied

Unhappy employees

If your digital workplace provides a bad user experience, this may increase the likelihood your employees want to leave. Plus, if their constant frustrations are shared with others outside your business, this may not only damage your reputation but could also put off potential employees.

technical-problems

Recurring technical issues

Recurring technical issues not only add to employee dissatisfaction but negatively impact productivity. According to studies, 70% of these issues in a digital workplace go unreported, while each individual issue leads to an average productivity loss of 22 minutes.

assumption

Assumptions, not insight

Without tools to monitor and measure the digital workplace, your business can only make assumptions about the employee experience. Very often, those who shout the loudest get the quickest attention, pushing other, and possibly larger, problems and user frustrations to the back of the queue.

An improved user experience based on insight 

User experience is at the heart of our digital workplace solution. That’s why we value regular employee feedback - it provides actionable insights to optimize employee experience and boost productivity in the workforce. Results include: 

satisfied

Happy employees

My User Experience measures employee satisfaction, to make sure everyone stays connected and fully benefits from the digital workplace experience. When problems occur, such as a business application failure, the system will notify all application users, preventing frustrated attempts and wasted time trying to access it.

improved_productivity

Improved productivity

Our automated workflows act immediately when issues arise. Users who haven't rebooted are reminded to update, and crashes in recently updated applications trigger rollbacks. These workflows solve immediate technical issues and prevent future problems, creating a streamlined digital experience that boosts productivity.

insights_as_value

Insights as value drivers

At Cegeka, our data-driven approach offers timely, accurate data on the impact of all issues, including hardware, software problems, employee sentiment, and more. Our Digital Workplace team use this data to prioritize the improvements that will drive value in your organization.

What does My User Experience do?

End-user experience monitoring

Our solution provides user-centric monitoring and reporting, giving a comprehensive view of each employee’s workstation issues, application performance, and user experience.

Platform management

Our technical expertise ensures swift resolution of system errors and incidents related to the monitoring platform. We also perform user management, performance tuning analysis, and a monthly service management report for end-user experience monitoring.

Operational activities

We ensure that issues are promptly addressed and remediated. By integrating our experience into your processes, we cultivate a proactive organization. By aligning business and IT strategies with data-driven insights, we create value for your organization.

Why Cegeka?

Our proven track record

With 350 experts implementing over 50,000 digital workplaces, we have a robust track record of satisfied end users. 

User experience experts

Your employee experience is at the heart of our digital workplace solution. Our digital user experience experts work alongside your teams to match your business objectives with the needs of all users.  

Our end-to-end, scalable solution

Cegeka offers an all-in-one digital workplace solution. Our solutions are modular and scalable, allowing us to provide customized services that prioritize the needs of all users. 

Get in touch

Create your Digital Workplace and empower your employees

Fill in the contact form and our experts will help you as soon as possible.

 

Bart Swerts-1

Bart Swerts

Product Manager Digital Workplace

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5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

Discover the future with us

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Services

Industries

Careers

About Cegeka

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About us

Why Cegeka

Annual Report

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