Become a connected food & beverages company
With resources becoming increasingly expensive and difficult to source, customer’s quality and sustainability expectations skyrocketing and compliance becoming more and more complex, the food industry has a lot of fronts to manage.
Luckily, there are solutions that can help with that – such as Microsoft Dynamics 365’s ERP and CRM suites.
Stir past the challenges in your food & beverages organization
Increasing customer expectations
Consumer expectations have grown beyond food quality: sustainability, fair and good sourcing, variation and even packaging all need to meet – and preferably exceed – the bar.
Dynamics 365 can assist the food industry in meeting elevated consumer expectations by enhancing supply chain transparency, providing insights into consumer behavior, ensuring quality control, managing product lifecycles, enabling personalized marketing, and optimizing inventory management, while simultaneously aligning with demands for sustainability, ethical sourcing, product variety, and quality packaging.
"Customers have become quite demanding and their questions change quickly. They want to be able to order smoothly, receive fast deliveries, but also ask for competitive prices and sustainable processes. In order to offer them flawless all-in services, BFG must be a well-oiled machine. This includes a central platform that bundles ERP, CRM and data.”
Evert Nijkamp, ICT Manager at Bieze Food Group
Building a resilient supply chain
With resources becoming increasingly fought over, and supply chain disruptions becoming more frequent, a resilient supply chain has become a key factor for succes.
Microsoft 365 Dynamics facilitates end-to-end visibility, predictive analytics, and collaboration with suppliers to mitigate risks, optimize inventory, and ensure agile responses to disruptions, ultimately strengthening the resilience of the supply chain.
"The ERP system also shows us all the steps we need to take: from collecting the ingredients to spreading chocolate flakes over our truffles, for example. It's not just a useful tool for our employees, as we can also use it to determine the actual cost of a product and to keep track of which raw materials were used."
Jan Roelandts, Managing Director of Valentino Chocolatier
Constant compliance concerns
An ever-changing regulatory landscape, increasing demands for traceability, quality control, accurate labeling, and sustainability, along with the need for efficient product recalls and comprehensive documentation, require fast insights and flexible operations.
Microsoft Dynamics 365 helps the food and beverage industry maintain compliance by providing robust tools for traceability, quality control, and regulatory reporting. It ensures accurate batch and lot tracking, facilitates efficient product recalls, and supports automated quality checks. The system manages compliance documentation, supplier performance, and accurate labeling, while also aiding in HACCP and allergen management.
Additionally, it tracks employee training and certifications, conducts risk assessments, and maintains detailed audit trails, thereby streamlining compliance processes and reducing risk across the supply chain.
"It’s become increasingly difficult to master the food tracking and tracing process. To keep up with compliance obligations, we absolutely had to step up end-to-end transparency and traceability."
Leen Soenen, CFO at JBS Toledo
Striving for operational excellence
Price volatility requires close monitoring of margins, and heavy operational investments. Stay ahead of these challenges with the right financial and operational overview.
Dynamics 365 helps food companies achieve operational excellence through streamlined processes, real-time insights, supply chain optimization, and compliance management, ensuring efficiency and quality.
"A lot of our products have a limited shelf life and that’s why every hour counts. There is no room for mistakes in our supply chain. By transitioning to Microsoft Dynamics 365 the company now has a platform that not only complies to modern standards, it also facilitates sustainable growth."
Evert Nijkamp, ICT Manager at Bieze Food Group
Safeguarding food security
Ensuring a high-quality, safe food product requires rigorous processes and reliable tools. Cegeka's solution helps you meet both those needs.
Microsoft Dynamics 365 ensures high-quality, safe food products through end-to-end traceability, quality control processes, compliance management tools, effective supplier management, risk mitigation measures, and data analysis capabilities.
"Quality has been our trademark for more than a century. We are a preferred supplier for a reason. With Microsoft Dynamics 365, we can safeguard that quality even more."
Luc Vroom, Functional Administrator at Van Ballegooijen Foods
Keeping up with sustainability
Sustainability in food has become a major topic. Fairly paying farms, local sourcing, sustainable transport and packing are just some topics that are high on the agenda for everyone.
Microsoft 365 Dynamics aids in food sustainability by streamlining supply chain operations, optimizing resource usage, and integrating sustainability metrics.
"Customers demand food transparency and legislation is becoming increasingly strict. The European Union recently approved the Zero Deforestation Regulation to combat deforestation in the Amazon region. By the end of 2024, JBS must demonstrate that their entire production chain is deforestation-free"
Leen Soenen, CFO JBS Toledo Belgium
Recipes for growth
Continue to score in the complex food industry
The market, your customer's wishes, legislation: everything is constantly changing. How do you, as a food company, keep everything smoothly going – so that you focus on continuing your growth? Discover the growth recipes of top players in your sector.
Whisk all your processes and workflows together on one dynamic platform
Dynamics 365 ERP
Manage and optimize your operations to drive growth. Dynamics 365 ERP supports food companies with inventory management, batch tracking, compliance, and much more.
Dynamics 365 CRM
Dynamics 365 CRM is there to fully support you in handling customer expectations and communication with suppliers and other stakeholders. Go the extra mile with enhanced service delivery!
Power Platform
Power Platform offers a great way to innovate and automate with the help of Copilot Studio, Power Apps, Power Automate and Power Pages. The possibilities are endless.
ERP at every step with Dynamics 365
A new ERP...where to start?
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Adapt to changing business needs at your pace
Want to discover the power of Microsoft Dynamics for food? Let's connect.
Want to discover the power of Microsoft Dynamics for food? Let's connect.
Maud D'Havé
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