Become a Connected Company
Discover our latest blogs
Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!
Must read
The future of ERP in Pharma: Al-powered business applications
Artificial intelligence (AI) is transforming industries across the globe, and the pharma and life sciences industry is no exception. As AI technology evolves,...
Thomas Van Dorpe
ERP
Pharma & Life Sciences
January 09, 2025
Trends and challenges in the Pharma and Life Science Industry
The pharma and life sciences industry is undergoing rapid transformation, driven by technology, patient-centric models, sustainability and evolving regulatory...
Dominique De Vos
Pharma & Life Sciences
January 09, 2025
Get inspired: Microsoft for the Pharma Industry
The Pharma and Life Sciences Industry is in a transformative era, driven by innovative technologies and a push towards precision medicine. Microsoft is at the...
Dominique De Vos
CRM
sales
December 23, 2024
The future of sales with Dynamics 365 CRM
In today's business environment, departments such as sales and customer service are constantly evolving. Bill Gates once said that technology will make our...
Rob Ockers
CRM
sales
December 23, 2024
Embracing AI: Transforming customer insights and experiences
In today's fast-paced digital world, businesses are constantly seeking innovative ways to enhance customer engagement and streamline operations. One of the...
Rob Ockers
Business Central
Finance & Operations
December 02, 2024
Debunking 6 Dynamics 365 ERP Myths
In our earlier blog, Microsoft Dynamics 365 Finance & Operations vs. Business Central, we discussed the similarities and differences between these two...
Thomas Van Dorpe
Finance & Operations
Customer Engagement
October 29, 2024
Enhancing your Dual Write integration with the Party and Global Address Book Add-On
In one of our previous Tech Talks, we explored the integration capabilities of Dual Write for syncing data between Microsoft Dynamics 365 Customer Engagement...
Pieter Dubois
Business Central
October 23, 2024
2024 Microsoft Release Wave 2: what is new for Dynamics 365 Business Central?
Are you using Dynamics 365 Business Central? Then you won't want to miss this blog! We are sharing the key updates from Release Wave 2.
Reinout de Ruiter
Business Central
Finance & Operations
October 22, 2024
Microsoft Dynamics 365 Finance & Operations vs Business Central
Dynamics 365 offers two comprehensive solutions capable of meeting complex business requirements and operational needs: Microsoft Dynamics Business Central and...
Stijn Geeroms
ERP
Business Central
October 20, 2024
Innovating for a sustainable future: Highlights from Cegeka's ESG Inspiration Day in Antwerp
Our first ESG Inspiration Day that was held in Antwerp (Belgium) was a success. The event united industry leaders, partners, and our dedicated team to discuss,...
Jim Hendrickx
ERP
Food
October 13, 2024
The Future of Supply Chain: Insights from Microsoft's Copilot
In the ever-evolving landscape of supply chain management, businesses are constantly looking for innovative solutions to stay ahead. Microsoft's Copilot, as a...
Reinout de Ruiter
Supply Chain
October 09, 2024
2024 Microsoft Release Wave 2: what's new for Supply Chain Management?
Do you work in supply chain management? Be sure to read this blog, which highlights the key updates from Release Wave 2 for Supply Chain Management.
Reinout de Ruiter
Food
October 09, 2024
Skytree: Leading the Charge in Sustainable CO2 Utilization
We recently celebrated our 10th Food Inspiration Day at the Microsoft Office in Copenhagen. During this event various companies shared inspiring stories for...
Ruben de Lange
Food
ESG
October 09, 2024
Bluefield: Understanding ESG and its impact on (food) companies
We recently celebrated our 10th Food Inspiration Day at the Microsoft office in Copenhagen. During this event, several companies shared inspiring stories for...
Talitha Boorsma
CRM
Food
October 04, 2024
Shaping the Future of Customer Engagement with Copilot
In the rapidly evolving world of customer engagement, businesses are constantly seeking innovative ways to connect with their customers and streamline their...
Rob Ockers
HRM
September 12, 2024
2024 Microsoft Release Wave 2: what’s new for Dynamics 365 Human Resources?
The 2024 release wave 2 plan covers all new functionalities planned to be delivered to market from October 2024 to March 2025. We have listed all important...
Len Cornelis
CRM
Customer Engagement
September 02, 2024
Are you about to get started with a new CRM system? Our RFP template will help you make the right choice!
You obviously want to do everything you can to optimize your customer relationships. To achieve this, you will need a customer relationship management (CRM)...
Yannick Noens
CRM
Customer Engagement
September 02, 2024
All your sales data automatically in one CRM system thanks to Microsoft Sales Copilot
Employees are demanding more and more flexibility – from how they work to the systems they use. This results in information and data overload across multiple...
Yannick Noens
ERP
Business Central
September 01, 2024
ERP support after implementation and go-live
Beyond your ERP implementation, you’ll also likely need some support. So this article in the Together in Tech series is all about what to expect from support...
Stijn Geeroms
ERP
Business Central
September 01, 2024
How to determine your ERP roadmap and budget
This article in the Together in Tech range will show how to define your roadmap based on your business strategy. How can you attune your roadmap to your...
Stijn Geeroms
ERP
Business Central
September 01, 2024
How to select your ERP partner
Choosing the right partner is serious business. That’s why this article helps you with the qualities of an ideal partner, how to assess whether a partner is a...
Stijn Geeroms
ERP
Business Central
September 01, 2024
How to build your ERP project dream team
In this third article of Together in Tech, you’ll find an overview of all the ERP roles and their responsibilities and insights in how many much time they...
Stijn Geeroms
ERP
Business Central
September 01, 2024
The do’s and don’ts behind business processes
ERP projects are challenging, but if done right, they can be incredibly powerful. Throughout our many years as ERP specialists, we have learned that success...
Stijn Geeroms
ERP
Business Central
September 01, 2024
How do you go from goals to ERP strategy?
Connect your ERP strategy with your business objectives First, it’s important to get the basics right. Tackling your ERP system is an intensive and challenging...
Stijn Geeroms
CRM
Customer Engagement
August 29, 2024
2024 Microsoft Release Wave 2: what’s new for Customer Engagement?
It’s that time of year again: Microsoft Release Wave 2! We made a summary of the most important updates that will be delivered to the market from October 2024...
Marwan Lesteluhu
ERP
Food
August 23, 2024
The Evolution of Business Applications in food: Insights from Microsoft and Cegeka
In the ever-evolving landscape of business technology, Microsoft aims to stand at the forefront, embracing the transformative power of digital innovation....
Reinout de Ruiter
Finance & Operations
August 22, 2024
2024 Microsoft Release Wave 2: what’s new for Dynamics 365 Finance?
In the 2024 Release Wave 2 for Microsoft Dynamics 365 Finance, several new features and enhancements are planned. We will highlight the most important ones in...
Jasper Callens
power apps
Power Platform
August 22, 2024
2024 Microsoft Release Wave 2: what’s new for Power Platform?
We have bundled the best updates for Power Platform, from the 2024 Release Wave 2 notes! Discover all new and updated features: from design studio upgrades for...
Natasha Tombeng
ERP
CRM
August 14, 2024
The Critical Role of NIS2 in Ensuring Cyber Resilience in the Food Industry
During our 10th Food Inspiration Day at the Microsoft Office in Copenhagen we put various important topics on the agenda, including security and NIS2. In this...
Reinout de Ruiter
ERP
CRM
August 08, 2024
F&O meets Power Platform: The FarmPlus Story
We recently celebrated our 10th Food Inspiration Day at the Microsoft Office in Copenhagen. During this event we heard in-depth stories from various companies,...
Talitha Boorsma
Food
July 03, 2024
Cegeka’s 10th Food Inspiration Day: Connecting and Innovating with AI
Cegeka Business Solutions recently celebrated its 10th Food Inspiration Day at the Microsoft Office in Copenhagen. We had a full program with lots of in-depth...
Reinout de Ruiter
ERP
Business Central
June 11, 2024
The perfect start for your ERP project: a matter of preparation
Honestly, finding the perfect moment to start an ERP project can be a real challenge. No matter how many calendars you consult, there’s always one department...
Stijn Geeroms
ERP
Business Central
June 06, 2024
What are the costs of an ERP project?
What exactly are the costs of an ERP project? At Cegeka, we get this question regularly. Which is understandable: the investment in ERP is so significant that...
Stijn Geeroms
ERP
CRM
May 27, 2024
The added value of Microsoft Sustainability Manager in the food industry
We will soon be hosting our Food Inspiration Day in Copenhagen for food companies. During this live event we will spend time on the importance of ESG and how...
Stijn Geeroms
ERP
Business Central
May 17, 2024
When does your ERP system become outdated?
Some businesses are working with a 20-year-old ERP with apparently little or no problem. In IT terms, we call these ‘dinosaurs’. For other companies, a...
Stijn Geeroms
ERP
Business Central
May 07, 2024
7 benefits of Microsoft Dynamics 365 ERP
In your search for a new ERP system, there are numerous criteria to consider: reliability, ease of use, innovation, flexibility, and so on. Microsoft Dynamics...
Stijn Geeroms
ERP
Business Central
May 07, 2024
Microsoft Release Wave 1: What’s New for Business Central?
There are various exciting updates in the first Microsoft Release Wave of 2024. In this blog we share all the highlights for Business Central, to get you up to...
Thibaut Heeren
April 30, 2024
Update: price increase Microsoft Dynamics 365
Effective October 1, 2024, there will be a price increase for certain Dynamics 365 SKUs (Dynamics 365 Business Central will remain unchanged). This increase...
Stijn Geeroms
CRM
Customer Engagement
April 10, 2024
Use case: How to manage sales promotions and other actions centrally with Fearless Leader
On top of their standard to-do list, sales representatives also carry out sales promotions and other actions, such as checking specific SKUs or conducting...
Steven De Backer
CRM
Customer Engagement
April 10, 2024
Use case: How to automate order processing with Fearless Leader
During a store check, sales representatives replenish out-of-stock products. There are several ways to do this, including a standard order, an ex-car delivery...
Steven De Backer
March 29, 2024
Power Up Your Skills: Dynamic Training Sessions for Microsoft Power Platform
The possibilities of the Power Platform are endless. But how do you really get the best out of the platform? We will tell you all about our approach for the...
Jo Neetesonne
March 06, 2024
Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Marketing?
Are you ready for the many new features in Microsoft Dynamics Marketing? From the creation of journeys with Copilot to personalised communication based on...
Maarten Bekaert
March 06, 2024
Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Sales?
It’s that time of year again…the first Microsoft Release Wave of the year! (April - September 2024). And we have some exciting updates to share with you: from...
Yannick Noens
March 06, 2024
Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Customer Service?
We have created a summary of the best updates in Microsoft Release Wave 1 for Microsoft Dynamics Customer Service (April - September 2024). From the latest...
Maartje Tukker-Farrell
Finance & Operations
March 05, 2024
It’s that time of year: Finance & Operations in Microsoft Dynamics 365 2024 Release Wave 1
From April 2024 through September 2024, the first release wave for Microsoft Dynamics 365 Finance and Operations will bring many improvements to its Finance,...
Thibaut Heeren
Supply Chain
Finance & Operations
March 05, 2024
What's new for Dynamics 365 Supply Chain Management?
From planning to transport: in every step of the supply chain flow there are great enhancements planned in the Microsoft Release Wave 1 notes for 2024. To help...
Thibaut Heeren
CRM
Customer Engagement
March 05, 2024
Cegeka’s 5 minute update: what’s new for Microsoft Copilot?
We have bundled the nicest updates for your everyday Al companion, Microsoft Copilot from the 2024 Release Wave 1 notes! Spend 5 minutes of your day reading...
Yannick Noens
CRM
Customer Engagement
February 23, 2024
Use case: How to track te product sales pipeline in bars and restaurants with Fearless Leader
When sales representatives check the assortment in bars and restaurants, they usually focus on 2 parameters: are my products available, and if so, at what...
Steven De Backer
ERP
Business Central
February 19, 2024
How ERP can transform your business: the benefits, challenges and next steps of Enterprise Resource Planning
ERP (Enterprise Resource Planning) is a powerful software that manages and connects business processes. Whether it's finances, production, or supply chain, an...
Thibaut Heeren
ERP
Business Central
February 07, 2024
Microsoft Cloud for Sustainability: An essential solution for creating the ESG report
In an era where sustainability and social responsibility have become central concerns in business, Microsoft Cloud for Sustainability provides a pioneering...
Jim Hendrickx
ERP
Finance & Operations
January 15, 2024
Sustainability report and CSRD from 2024: What you need to know
To achieve the EU’s sustainability goals and steer the economy towards a more environmentally friendly and socially responsible direction, the European Union...
Jim Hendrickx
CRM
Customer Engagement
January 08, 2024
Use case: How to make the most out of store checks with Fearless Leader
During a store check, sales representatives need to manage many tasks all at once, from checking parameters to replenishing shelves and closing new deals. The...
Steven De Backer
Pharma & Life Sciences
January 07, 2024
Driving Sustainable Growth at Eurofins Genomics
Eurofins Genomics is the global leader in the bioanalytical testing market for food and feed testing, pharma, biotech, environment and clinical diagnostics.
Dominique De Vos
CRM
Customer Engagement
November 17, 2023
Use case: Optimize your daily route and planning with Fearless Leader
Sales representatives spend a significant amount of time on the road. By taking the shortest route, they can make more qualitative visits, visit more customers...
Steven De Backer
power apps
Power Platform
November 15, 2023
What’s new for Power Platform in Microsoft Dynamics 365 release wave 2 [Part 2: Technical]
Welcome to the 2023 Fall Release Updates for Power Platform. This release brings a host of new features, including advanced intelligent automation tools, more...
Jasper Callens
power apps
Power Platform
November 15, 2023
What’s new for Power Platform in Microsoft Dynamics 365 release wave 2 [Part 1: Business]
Welcome to the 2023 Fall Release Updates for Power Platform. This release is all about empowering businesses with intelligent automation, simplifying the...
Jasper Callens
Pharma & Life Sciences
November 07, 2023
Curium has chosen the Pharma & Life Sciences solution of Cegeka
Curium develops, manufactures and distributes world-class radiopharmaceutical products. Its portfolio of products includes generators, cold kits, hot and...
Dominique De Vos
CRM
Customer Engagement
October 16, 2023
What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?
Welcome to the New Updates for Dynamics 365 Marketing, Sales, and Customer Service of the 2023 Fall Release. Explore the latest tools designed for modern...
Maarten Bekaert
ERP
Supply Chain
October 05, 2023
What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 2 in 2023?
Discover the Next Evolution with Dynamics 365 Finance & Operations' 2023 Fall Release. Dive into a suite tailored for today's agile businesses, from AI-driven...
Stijn Geeroms
ERP
Business Central
October 05, 2023
What's new for Business Central in Microsoft Dynamics 365 Release Wave 2 for 2023?
Prepare to Transform Your Business Operations with Microsoft Dynamics 365 Business Central’s October 2023 Release Wave 2! Whether you're already a seasoned...
Thibaut Heeren
CRM
Customer Engagement
September 15, 2023
Use case: How to run on-site store checks offline on any device with Fearless Leader
Sales representatives are constantly on the road, visiting customers and doing store checks. This means they often find themselves in locations without a...
Steven De Backer
Power Platform
Low-code apps
July 31, 2023
Use case: Increase shop floor productivity with Microsoft Power Platform
The shop floor is a fascinating place that’s brimming with activity, with dozens of employees, machines, materials and products constantly going back and...
Jasper Casselman
CRM
Customer Engagement
July 18, 2023
Techsplained: Sales Copilot
What is Sales Copilot? In short, Microsoft Sales Copilot is the ideal companion for sellers, allowing them to get rid of the tedious tasks of manual data entry...
Yannick Noens
CRM
Customer Engagement
July 05, 2023
Speed up innovation with Dynamics 365 Copilot
Data is growing. Everywhere and within every organization. That's why Artificial Intelligence (AI) and Microsoft Copilot are on the rise. But how do you handle...
Yannick Noens
CRM
Customer Engagement
June 09, 2023
Improved product visibility with 'Product Performance' from Fearless Leader
You can make sales analytics – especially from store checks – more powerful thanks to the Product Performance feature, which fills in missing data in product...
Tom Moorgat
CRM
Customer Engagement
June 09, 2023
Fearless Leader helps brewers in the constant 'War for Attention'
Name familiarity and a great deal of exposure ensure greater consumption, turnover, growth, etc. Name familiarity is, in essence, life insurance for beer. “It...
Tom Moorgat
power apps
Power Platform
May 23, 2023
Techsplained: Power Pages
In a nutshell Power Pages is a low-code SaaS platform for building external, business-centric websites. Literally anyone who knows how to work with a computer...
Yannick Noens
Power Platform
Low-code apps
May 22, 2023
Use case: Automate expense approval with Microsoft Power Platform
Managing workplace expenses can be quite time-consuming, especially at the approval stage. Whether it’s requesting expense documentation or compiling an...
Kenneth Nicasens
Power Platform
Low-code apps
April 24, 2023
Use case: Automatically report damaged goods with Microsoft Power Platform
Logistics providers keep track of all kinds of goods for customers. One of the main challenges is to ensure that the goods remain in mint condition. If...
Kenneth Nicasens
Pharma & Life Sciences
April 19, 2023
Nyxoah: turning business challenges into opportunities with Microsoft Dynamics 365
Nyxoah is a medical technology company focused on the development and commercialization of innovative solutions to treat Obstructive Sleep Apnea. Nyxoah was...
Dominique De Vos
Power Platform
Low-code apps
April 12, 2023
Use case: Empower clients and partners to manage reservations with Microsoft Power Pages
Nowadays, many airports offer VIP services. To be able to use these exclusive services, VIPs need to make their reservations in advance. But managing all these...
Remco Hartevelt
CRM
Customer Engagement
March 21, 2023
Techsplained: Omnichannel for Customer Service
Exceptional customer service is more important than ever. Your organization must meet the demands of customers who expect quick and efficient support, no...
Yannick Noens
Pharma & Life Sciences
March 14, 2023
Microsoft Dynamics 365 & Sterima: the foundation for business growth & innovation
Sterima delivers sterilisation services for hospitals and medical companies in the Benelux. Sterima is part of the larger Pollet Medical Group, all operating...
Dominique De Vos
CRM
Customer Engagement
March 13, 2023
What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 1?
With general availability starting from April 2023 and running till September 2023, the first release wave of the year will expand Dynamics 365 Sales,...
Maarten Bekaert
ERP
Supply Chain
March 13, 2023
What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 1?
From April 2023 through September 2023, the first release wave for Microsoft Dynamics 365 Finance and Operations will bring many improvements to its Finance,...
Stijn Geeroms
ERP
Business Central
March 13, 2023
What's new for Business Central in Microsoft Dynamics 365 Release Wave 1?
Starting from April 2023, the first release wave for Microsoft Dynamics 365 Business Central will bring many enhancements to its premier mid-market ERP...
Thibaut Heeren
Power Platform
Low-code apps
February 14, 2023
Use case: Automatically generate valuation reports with Microsoft Power Platform
When selling their house, property owners often contact a real estate agency to prepare a valuation report. This document is a snapshot of the property's value...
Remco Hartevelt
Power Platform
Low-code apps
January 31, 2023
Powering up your business: A beginner's guide to Microsoft Power Apps
Microsoft PowerApps is a powerful tool that allows businesses to create custom applications without the need for extensive coding knowledge. Whether you're...
Jochen Schalley
ERP
CRM
January 24, 2023
How to do more with less using Microsoft Dynamics 365 and Power Platform
Investments in people and technology should be strategic and decisive to help people do more with less—less time, less cost, and less complexity. As companies...
Stijn Geeroms
Power Platform
Low-code apps
January 01, 2023
Microsoft Power Apps Tutorial: Using Forms & Saving data to Sharepoint
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...
Jochen Schalley
Power Platform
Low-code apps
December 13, 2022
Use case: Streamline product approval with Microsoft Power Platform
New products often need to be approved by other colleagues in different departments within your company. A standardized approval process is vital in order to...
Remco Hartevelt
CRM
Customer Engagement
December 12, 2022
Give marketing activities maximum impact with 'Product Mix' from Fearless Leader
Create maximum results from marketing activities by updating your field workers about ongoing promotions and campaigns quickly and systematically. With the new...
Tom Moorgat
Power Platform
Low-code apps
December 06, 2022
Use case: Automate visitor registration with Microsoft Power Platform
The way in which you accommodate visitors is your company’s calling card. How can you provide visitors with a smooth and satisfying experience without keeping...
Remco Hartevelt
Power Platform
Low-code apps
December 01, 2022
Microsoft Power Apps Tutorial: Overlays & Pop-ups
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...
Jochen Schalley
Power Platform
Low-code apps
November 25, 2022
Techsplained: Copilot Studio
What is Copilot Studio? In short, Copilot Studio is an easy-to-design chatbot. It’s a feature within Microsoft Power Platform, but it’s also available...
Jasper Callens
CRM
Customer Engagement
November 24, 2022
Fearless Leader succeeds on international stage
Does a store check in Chelsea differ from a store check in Nanterre? Will the share of shelf be calculated differently in a Carrefour or a Tesco? Does...
Tom Moorgat
Power Platform
Low-code apps
November 01, 2022
Microsoft Power Apps Tutorial: Variables & Collections
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...
Jochen Schalley
ERP
Pharma & Life Sciences
October 13, 2022
Get digital and innovate to transform in pharma and life sciences
Part 3: Digitalization and innovation Just as nerve cells control the body, innovative software connects the business processes within pharma & life sciences...
Dominique De Vos
ERP
Pharma & Life Sciences
October 13, 2022
The challenges of a growing business in pharma and life sciences
Part 2: Growth and Scalability The exponential growth of life sciences companies Imagine a pharmaceutical startup that is researching a new drug. During the...
Dominique De Vos
ERP
Pharma & Life Sciences
October 13, 2022
How to manage regulatory compliance in pharma and life sciences?
Part 1: Managing regulatory compliance Regulatory challenges 1. Increasing compliance pressure Any business must comply with local and global laws and...
Dominique De Vos
ERP
Supply Chain
October 13, 2022
What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 2?
Release wave 2 is finally here! Starting from October 2022, Microsoft will introduce a host of new features to the Dynamics 365 platform. We’ve summarized the...
Stijn Geeroms
ERP
Pharma & Life Sciences
October 05, 2022
Microsoft Dynamics 365 in the heavily-regulated Pharma & Life Sciences industry: is it possible?
Of course, it can. Epista, our partner in compliancy and validation, believes Dynamics 365 Finance & Operations is well-built for pharma, biotech, and medical...
Dominique De Vos
CRM
Customer Engagement
October 04, 2022
Vache Bleue and United Soft Drinks have been growing for 10 years with Fearless Leader
These new features are being warmly welcomed by large, international users. Companies such as Duvel Moortgat, Perfetti Van Melle, Laurent-Perrier and Innocent...
Tom Moorgat
ERP
Business Central
October 04, 2022
What's new for Business Central in Microsoft Dynamics 365 Release Wave 2?
Starting in October 2022, release wave 2 is introducing a number of significant improvements to Dynamics 365 Business Central, Microsoft’s comprehensive...
Thibaut Heeren
Power Platform
Low-code apps
October 01, 2022
Microsoft Power Apps Tutorial: Galleries & Filters
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...
Jochen Schalley
Power Platform
September 27, 2022
What’s new for Power Platform in Microsoft Dynamics 365 release wave 2?
It’s that time of the year again: Microsoft has launched yet another release wave for Dynamics 365. We’ve listed the most notable updates in the 2022 release...
Jasper Callens
CRM
Customer Engagement
September 26, 2022
4 reasons why Fearless Leader keeps your people on track and motivated
Setting objectives and targets doesn’t take too much effort. The major returns lie in keeping your people motivated and monitoring them closely. And with...
Tom Moorgat
CRM
Customer Engagement
September 14, 2022
What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?
Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October 2022 to March 2023, the Microsoft Dynamics 365 platform will...
Maarten Bekaert
CRM
Customer Engagement
September 13, 2022
Champagne Laurent Perrier kits out representatives with Cegeka Fearless Leader
It’s a new milestone for Fearless Leader, the specialised app from Cegeka for mobile CRM. Laurent-Perrier, one of the most famous champagne brands in the...
Tom Moorgat
Finance & Operations
Customer Engagement
September 08, 2022
Using Custom Connectors for Dynamics 365 Customer Engagement and Finance and Operations
In our previous Tech Talks blog posts, we've talked about integrations between D365 CE and F&O with Dual Write, CDS Data Integrator and Virtual Entities....
Pieter Dubois
Finance & Operations
Customer Engagement
September 08, 2022
Integrating Virtual Entities for Dynamics 365 Customer Engagement and Finance and Operations
Virtual Entities enable you to integrate data in financial and operational apps into Dataverse without duplicating said data.
Pieter Dubois
Finance & Operations
Customer Engagement
September 08, 2022
Integrating Data Integrator for Dynamics 365 Customer Engagement and Finance and Operations
In this second blog post in our 'Cegeka Tech Talk' series, we discuss the integration of data using the CDS Data Integrator. Data Integrator is an...
Pieter Dubois
Finance & Operations
Customer Engagement
September 08, 2022
Integrating Dual Write for Dynamics 365 Customer Engagement and Finance and Operations
In our 'Cegeka Tech Talk' blog series, we review the different ways of integrating data between Microsoft Dynamics 365 Customer Engagement and Finance &...
Pieter Dubois
ERP
CRM
September 07, 2022
Techsplained: Customer Insights
What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database software that connects different data sources and systems....
Maarten Bekaert
Power Platform
Low-code apps
September 06, 2022
Use case: Update your online product catalog with Microsoft Power Platform
To ensure that buyers can make informed decisions, it is essential to regularly update your online product catalog. While these online catalogs are often...
Jasper Callens
Power Platform
Low-code apps
September 01, 2022
Microsoft Power Apps Tutorial: Create the app & screen navigation
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...
Jochen Schalley
Power Platform
Low-code apps
August 23, 2022
Use case: Automatically answer HR FAQs with Microsoft Copilot Studio
With its extensive set of duties, HR is oftentimes one of the busiest departments in an organization. So the last thing that HR staff want to be doing is...
Jasper Callens
Power Platform
Low-code apps
June 01, 2022
Use case: How to automate company car approval with Microsoft Power Platform
Over the years, many organizations have established an internal fleet department to manage their company car fleet. This department is responsible, among other...
Emmanuel Vercaemst
Power Platform
Low-code apps
May 18, 2022
Use case: How to digitize your equipment lending service with Microsoft Power Apps
When running an equipment lending service within your company, efficiency is key. One of our customers has different branches that already offered this kind of...
Jasper Casselman
ERP
Food
May 06, 2022
4 challenges in the food & chemicals sector - and how to tackle them
Actively sharing knowledge in the food & chemicals sector is essential. Inspiring each other and working together on solutions leads to sustainable growth, not...
Stijn Geeroms
Power Platform
Low-code apps
May 04, 2022
Use case: How to automate your audit workflows with Microsoft Power Platform
Documentation and communication are the key drivers of any audit process. If either is not running smoothly, the entire process slows down. By defining an...
Emmanuel Vercaemst
ERP
Projects & Services
April 27, 2022
Techsplained: Remote Assist
Imagine you have a technician working on a machine. When things get complicated, he requires expert support, for instance from the machine manufacturer. Before...
Daan Danneels
ERP
Business Central
March 29, 2022
Techsplained: RPA (Robotic Process Automation)
What is RPA? Simply put, RPA or Robotic Process Automation is an automation technology that lets robots perform human tasks, or what we call ‘user...
Jasper Callens
ERP
Supply Chain
March 14, 2022
What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 1?
It’s that time of the year again: Microsoft has launched a new release wave for Dynamics 365. The 2022 release wave 1 presents significant optimizations to the...
Stijn Geeroms
ERP
Business Central
March 11, 2022
What's new for Business Central in Microsoft Dynamics 365 Release Wave 1?
Dynamics 365 Business Central, Microsoft’s comprehensive mid-market ERP solution, is constantly being updated in order to improve the user experience. Keen to...
Thibaut Heeren
CRM
Customer Engagement
March 11, 2022
What’s new for Sales & Marketing in Microsoft Dynamics 365 release wave 1?
Scheduled from April through September 2022, release wave 1 brings numerous new features to the Microsoft Dynamics 365 platform. Wondering what exactly the...
Maarten Bekaert
ERP
Business Central
March 03, 2022
Why ERP optimization is a must to stay agile - and how to do it
Why continuous ERP optimization is a must to stay agile - and 5 steps to succeed Your ability to improve processes, products, and services, and to adapt to...
Stijn Geeroms
CRM
January 26, 2022
6 reasons why Microsoft Dynamics 365 is the ultimate business platform
When talking about business applications, Microsoft and Salesforce are the two main giants. So of course, they’re often pitted against each other. We’re not...
Maarten Bekaert
ERP
Business Central
November 16, 2021
Preparing your ERP project: the essential checklist
As you know, implementing an ERP is no walk in the park. During implementation, bottlenecks or problems may arise, and these are usually the result of...
Stijn Geeroms
ERP
Business Central
November 09, 2021
How to overcome the traditional risks of implementing an ERP?
Implementing an ERP system is a major and inevitably risky undertaking. We have all heard of or experienced projects that have taken much longer than planned,...
Stijn Geeroms
ERP
Business Central
October 28, 2021
ERP support after the go-live: get the most from your system
The go-live date of your EPR system will usually be etched in the minds of everyone in your organization. However, it is rare that your brand new system will...
Stijn Geeroms
ERP
Business Central
October 26, 2021
ERP as a catalyst: from silos to a networked organization
It’s hardly news to state that silo structures have no place in a modern company. But it is surprising how often they still exist, especially in larger...
Stijn Geeroms
ERP
Business Central
October 21, 2021
The ERP project team: how to assemble your dream team
Even when you have joined forces with the most experienced, flexible and empathetic – add other qualities as desired – ERP partner, there’s still a lot of work...
Stijn Geeroms
ERP
Wholesale & Distribution
October 14, 2021
From super stock to super service
Three challenges for the modern wholesaler The supply chain has changed drastically over recent decades. Nowadays, a wholesaler not only has to distribute...
Stijn Geeroms
ERP
Wholesale & Distribution
October 12, 2021
From multi-channel to omni-channel
A necessary but exciting step to achieve greater customer focus A wholesale business is no longer a physical trading place – it is an organization in which...
Stijn Geeroms
ERP
Wholesale & Distribution
October 07, 2021
The delicate balance of stock and service
Data as the accelerator for a smart stock strategy Keeping inventory costs as low as possible while offering customers a perfect service: that is the challenge...
Stijn Geeroms
ERP
Business Central
October 05, 2021
Digital feedback loops in the wholesale industry
Constant data streaming is the path to continuous improvement Constant data streaming, updated every minute and in real time: this is what every wholesale...
Stijn Geeroms
September 30, 2021
Microsoft Dynamics 365 ecosystem map August 2021
Microsoft is deploying two release waves per year to all their customers and partners. With that, they also update the Dynamics 365 solutions ecosystem map.
Stijn Geeroms
ERP
Business Central
September 28, 2021
3 main Project Delivery challenges in Projects and Services companies - and how to solve them
Project Delivery made efficient: overcome your challenges with powerful business applications With a KPN ICT Consulting case story Project and services...
Daan Danneels
ERP
Business Central
September 23, 2021
3 main Service Delivery challenges in Projects and Services companies - and how to face them
Project and services companies typically offer a vast array of services to their customers. You want to guarantee timely and high-quality results for each of...
Daan Danneels
ERP
Business Central
September 21, 2021
3 main finance challenges in Projects and Services companies - and how to face them
Finance challenges faced: gain accurate insights into your finance performance With a Securitas Technology case story As a project and services company,...
Bart Vermeulen
Projects & Services
HR Management
September 16, 2021
Overcome 3 common HR challenges in projects and services companies
Deal with today's 3 most common HR challenges and thrive as a projects and services company With a KPN Consulting case story In many project and services...
Tom Haeck
CRM
Projects & Services
September 14, 2021
3 major sales challenges - and how to face them
Save your sales: how a business application solves 3 major sales challenges With an imec case story With a vast array of services to provide and customers to...
Maarten Bekaert
ERP
Finance & Operations
September 06, 2021
What's new for Finance & Operations in 2021 Microsoft Dynamics 365 Release Wave 2?
Microsoft’s Release Wave 2 for Dynamics 365 is getting closer. Major updates and new features coming to the Finance & Operations suite in October 2021 promise...
Stijn Geeroms
CRM
Customer Engagement
September 06, 2021
What's new for Sales & Marketing in Microsoft Dynamics 365 Release Wave 2?
Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many interesting new capabilities to the Microsoft Dynamics 365...
Maarten Bekaert
ERP
CRM
April 14, 2021
3 steps towards the best data integration strategy for your business
In today’s data-driven world, avoiding data silos is vital for efficient workflows involving data-generating departments – which is exactly where data...
Cedric Ally
HRM
April 06, 2021
4 ways HR can benefit from the digital workplace – today and tomorrow
HR is struggling more than ever to reach employees. Are they getting lost along the way despite valiant attempts to offer valuable insights and relevant...
Tom Haeck
ERP
Finance & Operations
March 22, 2021
What's new for Finance & Operations in 2021 Microsoft Dynamics 365 Release Wave 1?
With Release Wave 1 coming up in April, Microsoft is raising the stakes for Dynamics 365. New features will add functionality and boost efficiency for your...
Stijn Geeroms
CRM
Customer Engagement
March 22, 2021
Microsoft Dynamics 365 updates: take marketing to new heights
If you’re relying on Microsoft Dynamics 365 to achieve your marketing goals, you’re in for a treat with the improvements offered in ‘Release Wave 1’. Eager to...
Maarten Bekaert
CRM
Customer Engagement
March 22, 2021
Microsoft Dynamics 365 updates: what’s in it for sales?
If you’re using Microsoft Dynamics 365 in your sales processes, you’ll know major updates are coming up in April. Curious how Release Wave 1will help you...
Maarten Bekaert
CRM
Customer Engagement
October 21, 2020
'Customer experience? Barely anyone is doing it right.'
In conversation with Maarten Bekaert – Solution Architect Dynamics 365 Maarten Bekaert isn’t afraid to speak his mind, and has plenty to say about customer...
Muriel Reyserhove
ERP
Food
June 19, 2019
Take operational excellence to the next level? Unlock the food chain!
Operational excellence in the food industry means at least two things: managing cost on the one hand, managing margins on the other. In times of global...
Stijn Geeroms
ERP
Food
June 12, 2019
Compliance is slowing food companies down
Growing complexity forces manufacturers to invest in flexible IT platforms Compliance is growing in complexity, especially for global manufacturers and...
Stijn Geeroms
ERP
Food
June 05, 2019
Today’s consumers are amping up the pressure
Growing expectations force food manufacturers to be(come) more customer-centric These days, food manufacturers must be consumer-obsessed if they want to have a...
Stijn Geeroms
ERP
Food
May 29, 2019
In the food industry, data is the new (s)oil
Manufacturers, retailers and growers have everything to gain from unlocking data in the supply chain – from field to fork – and sharing that data with each...
Stijn Geeroms