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Become a Connected Company

Discover our latest blogs

Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!

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The future of ERP in Pharma: Al-powered business applications

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January 09, 2025

Trends and challenges in the Pharma and Life Science Industry

The pharma and life sciences industry is undergoing rapid transformation, driven by technology, patient-centric models, sustainability and evolving regulatory...

Dominique De Vos

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January 09, 2025

Get inspired: Microsoft for the Pharma Industry

The Pharma and Life Sciences Industry is in a transformative era, driven by innovative technologies and a push towards precision medicine. Microsoft is at the...

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The future of sales with Dynamics 365 CRM

In today's business environment, departments such as sales and customer service are constantly evolving. Bill Gates once said that technology will make our...

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Embracing AI: Transforming customer insights and experiences

In today's fast-paced digital world, businesses are constantly seeking innovative ways to enhance customer engagement and streamline operations. One of the...

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In one of our previous Tech Talks, we explored the integration capabilities of Dual Write for syncing data between Microsoft Dynamics 365 Customer Engagement...

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2024 Microsoft Release Wave 2: what is new for Dynamics 365 Business Central?

Are you using Dynamics 365 Business Central? Then you won't want to miss this blog! We are sharing the key updates from Release Wave 2.

Reinout de Ruiter

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Microsoft Dynamics 365 Finance & Operations vs Business Central

Dynamics 365 offers two comprehensive solutions capable of meeting complex business requirements and operational needs: Microsoft Dynamics Business Central and...

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October 13, 2024

The Future of Supply Chain: Insights from Microsoft's Copilot

In the ever-evolving landscape of supply chain management, businesses are constantly looking for innovative solutions to stay ahead. Microsoft's Copilot, as a...

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2024 Microsoft Release Wave 2: what's new for Supply Chain Management?

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Skytree: Leading the Charge in Sustainable CO2 Utilization

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Bluefield: Understanding ESG and its impact on (food) companies

We recently celebrated our 10th Food Inspiration Day at the Microsoft office in Copenhagen. During this event, several companies shared inspiring stories for...

Talitha Boorsma

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Food

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Shaping the Future of Customer Engagement with Copilot

In the rapidly evolving world of customer engagement, businesses are constantly seeking innovative ways to connect with their customers and streamline their...

Rob Ockers

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HRM

September 12, 2024

2024 Microsoft Release Wave 2: what’s new for Dynamics 365 Human Resources?

The 2024 release wave 2 plan covers all new functionalities planned to be delivered to market from October 2024 to March 2025. We have listed all important...

Len Cornelis

Len Cornelis

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September 02, 2024

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Yannick Noens

Yannick Noens

CRM

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All your sales data automatically in one CRM system thanks to Microsoft Sales Copilot

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ERP

Business Central

September 01, 2024

ERP support after implementation and go-live

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ERP

Business Central

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How to determine your ERP roadmap and budget

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ERP

Business Central

September 01, 2024

How to select your ERP partner

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Stijn Geeroms

Stijn Geeroms

ERP

Business Central

September 01, 2024

How to build your ERP project dream team

In this third article of Together in Tech, you’ll find an overview of all the ERP roles and their responsibilities and insights in how many much time they...

Stijn Geeroms

Stijn Geeroms

ERP

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September 01, 2024

The do’s and don’ts behind business processes

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Stijn Geeroms

ERP

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September 01, 2024

How do you go from goals to ERP strategy?

Connect your ERP strategy with your business objectives First, it’s important to get the basics right. Tackling your ERP system is an intensive and challenging...

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Stijn Geeroms

CRM

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August 29, 2024

2024 Microsoft Release Wave 2: what’s new for Customer Engagement?

It’s that time of year again: Microsoft Release Wave 2! We made a summary of the most important updates that will be delivered to the market from October 2024...

Marwan Lesteluhu

Marwan Lesteluhu

ERP

Food

August 23, 2024

The Evolution of Business Applications in food: Insights from Microsoft and Cegeka

In the ever-evolving landscape of business technology, Microsoft aims to stand at the forefront, embracing the transformative power of digital innovation....

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Finance & Operations

August 22, 2024

2024 Microsoft Release Wave 2: what’s new for Dynamics 365 Finance?

In the 2024 Release Wave 2 for Microsoft Dynamics 365 Finance, several new features and enhancements are planned. We will highlight the most important ones in...

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August 22, 2024

2024 Microsoft Release Wave 2: what’s new for Power Platform?

We have bundled the best updates for Power Platform, from the 2024 Release Wave 2 notes! Discover all new and updated features: from design studio upgrades for...

Natasha Tombeng

Natasha Tombeng

ERP

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August 14, 2024

The Critical Role of NIS2 in Ensuring Cyber Resilience in the Food Industry

During our 10th Food Inspiration Day at the Microsoft Office in Copenhagen we put various important topics on the agenda, including security and NIS2. In this...

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ERP

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August 08, 2024

F&O meets Power Platform: The FarmPlus Story

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Talitha Boorsma

Talitha Boorsma

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Cegeka’s 10th Food Inspiration Day: Connecting and Innovating with AI

Cegeka Business Solutions recently celebrated its 10th Food Inspiration Day at the Microsoft Office in Copenhagen. We had a full program with lots of in-depth...

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ERP

Business Central

June 11, 2024

The perfect start for your ERP project: a matter of preparation

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Stijn Geeroms

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ERP

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June 06, 2024

What are the costs of an ERP project?

What exactly are the costs of an ERP project? At Cegeka, we get this question regularly. Which is understandable: the investment in ERP is so significant that...

Stijn Geeroms

Stijn Geeroms

ERP

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May 27, 2024

The added value of Microsoft Sustainability Manager in the food industry

We will soon be hosting our Food Inspiration Day in Copenhagen for food companies. During this live event we will spend time on the importance of ESG and how...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

May 17, 2024

When does your ERP system become outdated?

Some businesses are working with a 20-year-old ERP with apparently little or no problem. In IT terms, we call these ‘dinosaurs’. For other companies, a...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

May 07, 2024

7 benefits of Microsoft Dynamics 365 ERP

In your search for a new ERP system, there are numerous criteria to consider: reliability, ease of use, innovation, flexibility, and so on. Microsoft Dynamics...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

May 07, 2024

Microsoft Release Wave 1: What’s New for Business Central?

There are various exciting updates in the first Microsoft Release Wave of 2024. In this blog we share all the highlights for Business Central, to get you up to...

Thibaut Heeren

Thibaut Heeren

April 30, 2024

Update: price increase Microsoft Dynamics 365

Effective October 1, 2024, there will be a price increase for certain Dynamics 365 SKUs (Dynamics 365 Business Central will remain unchanged). This increase...

Stijn Geeroms

Stijn Geeroms

CRM

Customer Engagement

April 10, 2024

Use case: How to manage sales promotions and other actions centrally with Fearless Leader

On top of their standard to-do list, sales representatives also carry out sales promotions and other actions, such as checking specific SKUs or conducting...

Steven De Backer

Steven De Backer

CRM

Customer Engagement

April 10, 2024

Use case: How to automate order processing with Fearless Leader

During a store check, sales representatives replenish out-of-stock products. There are several ways to do this, including a standard order, an ex-car delivery...

Steven De Backer

Steven De Backer

March 29, 2024

Power Up Your Skills: Dynamic Training Sessions for Microsoft Power Platform

The possibilities of the Power Platform are endless. But how do you really get the best out of the platform? We will tell you all about our approach for the...

Jo Neetesonne

Jo Neetesonne

March 06, 2024

Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Marketing?

Are you ready for the many new features in Microsoft Dynamics Marketing? From the creation of journeys with Copilot to personalised communication based on...

Maarten Bekaert

Maarten Bekaert

March 06, 2024

Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Sales?

It’s that time of year again…the first Microsoft Release Wave of the year! (April - September 2024). And we have some exciting updates to share with you: from...

Yannick Noens

Yannick Noens

March 06, 2024

Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Customer Service?

We have created a summary of the best updates in Microsoft Release Wave 1 for Microsoft Dynamics Customer Service (April - September 2024). From the latest...

Maartje Tukker-Farrell

Finance & Operations

March 05, 2024

It’s that time of year: Finance & Operations in Microsoft Dynamics 365 2024 Release Wave 1

From April 2024 through September 2024, the first release wave for Microsoft Dynamics 365 Finance and Operations will bring many improvements to its Finance,...

Thibaut Heeren

Thibaut Heeren

Supply Chain

Finance & Operations

March 05, 2024

What's new for Dynamics 365 Supply Chain Management?

From planning to transport: in every step of the supply chain flow there are great enhancements planned in the Microsoft Release Wave 1 notes for 2024. To help...

Thibaut Heeren

Thibaut Heeren

CRM

Customer Engagement

March 05, 2024

Cegeka’s 5 minute update: what’s new for Microsoft Copilot?

We have bundled the nicest updates for your everyday Al companion, Microsoft Copilot from the 2024 Release Wave 1 notes! Spend 5 minutes of your day reading...

Yannick Noens

Yannick Noens

CRM

Customer Engagement

February 23, 2024

Use case: How to track te product sales pipeline in bars and restaurants with Fearless Leader

When sales representatives check the assortment in bars and restaurants, they usually focus on 2 parameters: are my products available, and if so, at what...

Steven De Backer

Steven De Backer

ERP

Business Central

February 19, 2024

How ERP can transform your business: the benefits, challenges and next steps of Enterprise Resource Planning

ERP (Enterprise Resource Planning) is a powerful software that manages and connects business processes. Whether it's finances, production, or supply chain, an...

Thibaut Heeren

Thibaut Heeren

ERP

Business Central

February 07, 2024

Microsoft Cloud for Sustainability: An essential solution for creating the ESG report

In an era where sustainability and social responsibility have become central concerns in business, Microsoft Cloud for Sustainability provides a pioneering...

Jim Hendrickx

Jim Hendrickx

ERP

Finance & Operations

January 15, 2024

Sustainability report and CSRD from 2024: What you need to know

To achieve the EU’s sustainability goals and steer the economy towards a more environmentally friendly and socially responsible direction, the European Union...

Jim Hendrickx

Jim Hendrickx

CRM

Customer Engagement

January 08, 2024

Use case: How to make the most out of store checks with Fearless Leader

During a store check, sales representatives need to manage many tasks all at once, from checking parameters to replenishing shelves and closing new deals. The...

Steven De Backer

Steven De Backer

Pharma & Life Sciences

January 07, 2024

Driving Sustainable Growth at Eurofins Genomics

Eurofins Genomics is the global leader in the bioanalytical testing market for food and feed testing, pharma, biotech, environment and clinical diagnostics.

Dominique De Vos

Dominique De Vos

CRM

Customer Engagement

November 17, 2023

Use case: Optimize your daily route and planning with Fearless Leader

Sales representatives spend a significant amount of time on the road. By taking the shortest route, they can make more qualitative visits, visit more customers...

Steven De Backer

Steven De Backer

power apps

Power Platform

November 15, 2023

What’s new for Power Platform in Microsoft Dynamics 365 release wave 2 [Part 2: Technical]

Welcome to the 2023 Fall Release Updates for Power Platform. This release brings a host of new features, including advanced intelligent automation tools, more...

Jasper Callens

Jasper Callens

power apps

Power Platform

November 15, 2023

What’s new for Power Platform in Microsoft Dynamics 365 release wave 2 [Part 1: Business]

Welcome to the 2023 Fall Release Updates for Power Platform. This release is all about empowering businesses with intelligent automation, simplifying the...

Jasper Callens

Jasper Callens

Pharma & Life Sciences

November 07, 2023

Curium has chosen the Pharma & Life Sciences solution of Cegeka

Curium develops, manufactures and distributes world-class radiopharmaceutical products. Its portfolio of products includes generators, cold kits, hot and...

Dominique De Vos

Dominique De Vos

CRM

Customer Engagement

October 16, 2023

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Welcome to the New Updates for Dynamics 365 Marketing, Sales, and Customer Service of the 2023 Fall Release. Explore the latest tools designed for modern...

Maarten Bekaert

Maarten Bekaert

ERP

Supply Chain

October 05, 2023

What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 2 in 2023?

Discover the Next Evolution with Dynamics 365 Finance & Operations' 2023 Fall Release. Dive into a suite tailored for today's agile businesses, from AI-driven...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

October 05, 2023

What's new for Business Central in Microsoft Dynamics 365 Release Wave 2 for 2023?

Prepare to Transform Your Business Operations with Microsoft Dynamics 365 Business Central’s October 2023 Release Wave 2! Whether you're already a seasoned...

Thibaut Heeren

Thibaut Heeren

CRM

Customer Engagement

September 15, 2023

Use case: How to run on-site store checks offline on any device with Fearless Leader

Sales representatives are constantly on the road, visiting customers and doing store checks. This means they often find themselves in locations without a...

Steven De Backer

Steven De Backer

Power Platform

Low-code apps

July 31, 2023

Use case: Increase shop floor productivity with Microsoft Power Platform

The shop floor is a fascinating place that’s brimming with activity, with dozens of employees, machines, materials and products constantly going back and...

Jasper Casselman

Jasper Casselman

CRM

Customer Engagement

July 18, 2023

Techsplained: Sales Copilot

What is Sales Copilot? In short, Microsoft Sales Copilot is the ideal companion for sellers, allowing them to get rid of the tedious tasks of manual data entry...

Yannick Noens

Yannick Noens

CRM

Customer Engagement

July 05, 2023

Speed ​​up innovation with Dynamics 365 Copilot

Data is growing. Everywhere and within every organization. That's why Artificial Intelligence (AI) and Microsoft Copilot are on the rise. But how do you handle...

Yannick Noens

Yannick Noens

CRM

Customer Engagement

June 09, 2023

Improved product visibility with 'Product Performance' from Fearless Leader

You can make sales analytics – especially from store checks – more powerful thanks to the Product Performance feature, which fills in missing data in product...

Tom Moorgat

Tom Moorgat

CRM

Customer Engagement

June 09, 2023

Fearless Leader helps brewers in the constant 'War for Attention'

Name familiarity and a great deal of exposure ensure greater consumption, turnover, growth, etc. Name familiarity is, in essence, life insurance for beer. “It...

Tom Moorgat

Tom Moorgat

power apps

Power Platform

May 23, 2023

Techsplained: Power Pages

In a nutshell Power Pages is a low-code SaaS platform for building external, business-centric websites. Literally anyone who knows how to work with a computer...

Yannick Noens

Yannick Noens

Power Platform

Low-code apps

May 22, 2023

Use case: Automate expense approval with Microsoft Power Platform

Managing workplace expenses can be quite time-consuming, especially at the approval stage. Whether it’s requesting expense documentation or compiling an...

Kenneth Nicasens

Kenneth Nicasens

Power Platform

Low-code apps

April 24, 2023

Use case: Automatically report damaged goods with Microsoft Power Platform

Logistics providers keep track of all kinds of goods for customers. One of the main challenges is to ensure that the goods remain in mint condition. If...

Kenneth Nicasens

Kenneth Nicasens

Pharma & Life Sciences

April 19, 2023

Nyxoah: turning business challenges into opportunities with Microsoft Dynamics 365

Nyxoah is a medical technology company focused on the development and commercialization of innovative solutions to treat Obstructive Sleep Apnea. Nyxoah was...

Dominique De Vos

Dominique De Vos

Power Platform

Low-code apps

April 12, 2023

Use case: Empower clients and partners to manage reservations with Microsoft Power Pages

Nowadays, many airports offer VIP services. To be able to use these exclusive services, VIPs need to make their reservations in advance. But managing all these...

Remco Hartevelt

Remco Hartevelt

CRM

Customer Engagement

March 21, 2023

Techsplained: Omnichannel for Customer Service

Exceptional customer service is more important than ever. Your organization must meet the demands of customers who expect quick and efficient support, no...

Yannick Noens

Yannick Noens

Pharma & Life Sciences

March 14, 2023

Microsoft Dynamics 365 & Sterima: the foundation for business growth & innovation

Sterima delivers sterilisation services for hospitals and medical companies in the Benelux. Sterima is part of the larger Pollet Medical Group, all operating...

Dominique De Vos

Dominique De Vos

CRM

Customer Engagement

March 13, 2023

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 1?

With general availability starting from April 2023 and running till September 2023, the first release wave of the year will expand Dynamics 365 Sales,...

Maarten Bekaert

Maarten Bekaert

ERP

Supply Chain

March 13, 2023

What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 1?

From April 2023 through September 2023, the first release wave for Microsoft Dynamics 365 Finance and Operations will bring many improvements to its Finance,...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

March 13, 2023

What's new for Business Central in Microsoft Dynamics 365 Release Wave 1?

Starting from April 2023, the first release wave for Microsoft Dynamics 365 Business Central will bring many enhancements to its premier mid-market ERP...

Thibaut Heeren

Thibaut Heeren

Power Platform

Low-code apps

February 14, 2023

Use case: Automatically generate valuation reports with Microsoft Power Platform

When selling their house, property owners often contact a real estate agency to prepare a valuation report. This document is a snapshot of the property's value...

Remco Hartevelt

Remco Hartevelt

Power Platform

Low-code apps

January 31, 2023

Powering up your business: A beginner's guide to Microsoft Power Apps

Microsoft PowerApps is a powerful tool that allows businesses to create custom applications without the need for extensive coding knowledge. Whether you're...

Jochen Schalley

Jochen Schalley

ERP

CRM

January 24, 2023

How to do more with less using Microsoft Dynamics 365 and Power Platform

Investments in people and technology should be strategic and decisive to help people do more with less—less time, less cost, and less complexity. As companies...

Stijn Geeroms

Stijn Geeroms

Power Platform

Low-code apps

January 01, 2023

Microsoft Power Apps Tutorial: Using Forms & Saving data to Sharepoint

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

Jochen Schalley

Jochen Schalley

Power Platform

Low-code apps

December 13, 2022

Use case: Streamline product approval with Microsoft Power Platform

New products often need to be approved by other colleagues in different departments within your company. A standardized approval process is vital in order to...

Remco Hartevelt

Remco Hartevelt

CRM

Customer Engagement

December 12, 2022

Give marketing activities maximum impact with 'Product Mix' from Fearless Leader

Create maximum results from marketing activities by updating your field workers about ongoing promotions and campaigns quickly and systematically. With the new...

Tom Moorgat

Tom Moorgat

Power Platform

Low-code apps

December 06, 2022

Use case: Automate visitor registration with Microsoft Power Platform

The way in which you accommodate visitors is your company’s calling card. How can you provide visitors with a smooth and satisfying experience without keeping...

Remco Hartevelt

Remco Hartevelt

Power Platform

Low-code apps

December 01, 2022

Microsoft Power Apps Tutorial: Overlays & Pop-ups

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

Jochen Schalley

Jochen Schalley

Power Platform

Low-code apps

November 25, 2022

Techsplained: Copilot Studio

What is Copilot Studio? In short, Copilot Studio is an easy-to-design chatbot. It’s a feature within Microsoft Power Platform, but it’s also available...

Jasper Callens

Jasper Callens

CRM

Customer Engagement

November 24, 2022

Fearless Leader succeeds on international stage

Does a store check in Chelsea differ from a store check in Nanterre? Will the share of shelf be calculated differently in a Carrefour or a Tesco? Does...

Tom Moorgat

Tom Moorgat

Power Platform

Low-code apps

November 01, 2022

Microsoft Power Apps Tutorial: Variables & Collections

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

Jochen Schalley

Jochen Schalley

ERP

Pharma & Life Sciences

October 13, 2022

Get digital and innovate to transform in pharma and life sciences

Part 3: Digitalization and innovation Just as nerve cells control the body, innovative software connects the business processes within pharma & life sciences...

Dominique De Vos

Dominique De Vos

ERP

Pharma & Life Sciences

October 13, 2022

The challenges of a growing business in pharma and life sciences

Part 2: Growth and Scalability The exponential growth of life sciences companies Imagine a pharmaceutical startup that is researching a new drug. During the...

Dominique De Vos

Dominique De Vos

ERP

Pharma & Life Sciences

October 13, 2022

How to manage regulatory compliance in pharma and life sciences?

Part 1: Managing regulatory compliance Regulatory challenges 1. Increasing compliance pressure Any business must comply with local and global laws and...

Dominique De Vos

Dominique De Vos

ERP

Supply Chain

October 13, 2022

What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 2?

Release wave 2 is finally here! Starting from October 2022, Microsoft will introduce a host of new features to the Dynamics 365 platform. We’ve summarized the...

Stijn Geeroms

Stijn Geeroms

ERP

Pharma & Life Sciences

October 05, 2022

Microsoft Dynamics 365 in the heavily-regulated Pharma & Life Sciences industry: is it possible?

Of course, it can. Epista, our partner in compliancy and validation, believes Dynamics 365 Finance & Operations is well-built for pharma, biotech, and medical...

Dominique De Vos

Dominique De Vos

CRM

Customer Engagement

October 04, 2022

Vache Bleue and United Soft Drinks have been growing for 10 years with Fearless Leader

These new features are being warmly welcomed by large, international users. Companies such as Duvel Moortgat, Perfetti Van Melle, Laurent-Perrier and Innocent...

Tom Moorgat

Tom Moorgat

ERP

Business Central

October 04, 2022

What's new for Business Central in Microsoft Dynamics 365 Release Wave 2?

Starting in October 2022, release wave 2 is introducing a number of significant improvements to Dynamics 365 Business Central, Microsoft’s comprehensive...

Thibaut Heeren

Thibaut Heeren

Power Platform

Low-code apps

October 01, 2022

Microsoft Power Apps Tutorial: Galleries & Filters

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

Jochen Schalley

Jochen Schalley

Power Platform

September 27, 2022

What’s new for Power Platform in Microsoft Dynamics 365 release wave 2?

It’s that time of the year again: Microsoft has launched yet another release wave for Dynamics 365. We’ve listed the most notable updates in the 2022 release...

Jasper Callens

Jasper Callens

CRM

Customer Engagement

September 26, 2022

4 reasons why Fearless Leader keeps your people on track and motivated

Setting objectives and targets doesn’t take too much effort. The major returns lie in keeping your people motivated and monitoring them closely. And with...

Tom Moorgat

Tom Moorgat

CRM

Customer Engagement

September 14, 2022

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October 2022 to March 2023, the Microsoft Dynamics 365 platform will...

Maarten Bekaert

Maarten Bekaert

CRM

Customer Engagement

September 13, 2022

Champagne Laurent Perrier kits out representatives with Cegeka Fearless Leader

It’s a new milestone for Fearless Leader, the specialised app from Cegeka for mobile CRM. Laurent-Perrier, one of the most famous champagne brands in the...

Tom Moorgat

Tom Moorgat

Finance & Operations

Customer Engagement

September 08, 2022

Using Custom Connectors for Dynamics 365 Customer Engagement and Finance and Operations

In our previous Tech Talks blog posts, we've talked about integrations between D365 CE and F&O with Dual Write, CDS Data Integrator and Virtual Entities....

Pieter Dubois

Pieter Dubois

Finance & Operations

Customer Engagement

September 08, 2022

Integrating Virtual Entities for Dynamics 365 Customer Engagement and Finance and Operations

Virtual Entities enable you to integrate data in financial and operational apps into Dataverse without duplicating said data.

Pieter Dubois

Pieter Dubois

Finance & Operations

Customer Engagement

September 08, 2022

Integrating Data Integrator for Dynamics 365 Customer Engagement and Finance and Operations

In this second blog post in our 'Cegeka Tech Talk' series, we discuss the integration of data using the CDS Data Integrator. Data Integrator is an...

Pieter Dubois

Pieter Dubois

Finance & Operations

Customer Engagement

September 08, 2022

Integrating Dual Write for Dynamics 365 Customer Engagement and Finance and Operations

In our 'Cegeka Tech Talk' blog series, we review the different ways of integrating data between Microsoft Dynamics 365 Customer Engagement and Finance &...

Pieter Dubois

Pieter Dubois

ERP

CRM

September 07, 2022

Techsplained: Customer Insights

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database software that connects different data sources and systems....

Maarten Bekaert

Maarten Bekaert

Power Platform

Low-code apps

September 06, 2022

Use case: Update your online product catalog with Microsoft Power Platform

To ensure that buyers can make informed decisions, it is essential to regularly update your online product catalog. While these online catalogs are often...

Jasper Callens

Jasper Callens

Power Platform

Low-code apps

September 01, 2022

Microsoft Power Apps Tutorial: Create the app & screen navigation

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

Jochen Schalley

Jochen Schalley

Power Platform

Low-code apps

August 23, 2022

Use case: Automatically answer HR FAQs with Microsoft Copilot Studio

With its extensive set of duties, HR is oftentimes one of the busiest departments in an organization. So the last thing that HR staff want to be doing is...

Jasper Callens

Jasper Callens

Power Platform

Low-code apps

June 01, 2022

Use case: How to automate company car approval with Microsoft Power Platform

Over the years, many organizations have established an internal fleet department to manage their company car fleet. This department is responsible, among other...

Emmanuel Vercaemst

Emmanuel Vercaemst

Power Platform

Low-code apps

May 18, 2022

Use case: How to digitize your equipment lending service with Microsoft Power Apps

When running an equipment lending service within your company, efficiency is key. One of our customers has different branches that already offered this kind of...

Jasper Casselman

Jasper Casselman

ERP

Food

May 06, 2022

4 challenges in the food & chemicals sector - and how to tackle them

Actively sharing knowledge in the food & chemicals sector is essential. Inspiring each other and working together on solutions leads to sustainable growth, not...

Stijn Geeroms

Stijn Geeroms

Power Platform

Low-code apps

May 04, 2022

Use case: How to automate your audit workflows with Microsoft Power Platform

Documentation and communication are the key drivers of any audit process. If either is not running smoothly, the entire process slows down. By defining an...

Emmanuel Vercaemst

Emmanuel Vercaemst

ERP

Projects & Services

April 27, 2022

Techsplained: Remote Assist

Imagine you have a technician working on a machine. When things get complicated, he requires expert support, for instance from the machine manufacturer. Before...

Daan Danneels

Daan Danneels

ERP

Business Central

March 29, 2022

Techsplained: RPA (Robotic Process Automation)

What is RPA? Simply put, RPA or Robotic Process Automation is an automation technology that lets robots perform human tasks, or what we call ‘user...

Jasper Callens

Jasper Callens

ERP

Supply Chain

March 14, 2022

What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 1?

It’s that time of the year again: Microsoft has launched a new release wave for Dynamics 365. The 2022 release wave 1 presents significant optimizations to the...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

March 11, 2022

What's new for Business Central in Microsoft Dynamics 365 Release Wave 1?

Dynamics 365 Business Central, Microsoft’s comprehensive mid-market ERP solution, is constantly being updated in order to improve the user experience. Keen to...

Thibaut Heeren

Thibaut Heeren

CRM

Customer Engagement

March 11, 2022

What’s new for Sales & Marketing in Microsoft Dynamics 365 release wave 1?

Scheduled from April through September 2022, release wave 1 brings numerous new features to the Microsoft Dynamics 365 platform. Wondering what exactly the...

Maarten Bekaert

Maarten Bekaert

ERP

Business Central

March 03, 2022

Why ERP optimization is a must to stay agile - and how to do it

Why continuous ERP optimization is a must to stay agile - and 5 steps to succeed Your ability to improve processes, products, and services, and to adapt to...

Stijn Geeroms

Stijn Geeroms

CRM

January 26, 2022

6 reasons why Microsoft Dynamics 365 is the ultimate business platform

When talking about business applications, Microsoft and Salesforce are the two main giants. So of course, they’re often pitted against each other. We’re not...

Maarten Bekaert

Maarten Bekaert

ERP

Business Central

November 16, 2021

Preparing your ERP project: the essential checklist

As you know, implementing an ERP is no walk in the park. During implementation, bottlenecks or problems may arise, and these are usually the result of...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

November 09, 2021

How to overcome the traditional risks of implementing an ERP?

Implementing an ERP system is a major and inevitably risky undertaking. We have all heard of or experienced projects that have taken much longer than planned,...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

October 28, 2021

ERP support after the go-live: get the most from your system

The go-live date of your EPR system will usually be etched in the minds of everyone in your organization. However, it is rare that your brand new system will...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

October 26, 2021

ERP as a catalyst: from silos to a networked organization

It’s hardly news to state that silo structures have no place in a modern company. But it is surprising how often they still exist, especially in larger...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

October 21, 2021

The ERP project team: how to assemble your dream team

Even when you have joined forces with the most experienced, flexible and empathetic – add other qualities as desired – ERP partner, there’s still a lot of work...

Stijn Geeroms

Stijn Geeroms

ERP

Wholesale & Distribution

October 14, 2021

From super stock to super service

Three challenges for the modern wholesaler The supply chain has changed drastically over recent decades. Nowadays, a wholesaler not only has to distribute...

Stijn Geeroms

Stijn Geeroms

ERP

Wholesale & Distribution

October 12, 2021

From multi-channel to omni-channel

A necessary but exciting step to achieve greater customer focus A wholesale business is no longer a physical trading place – it is an organization in which...

Stijn Geeroms

Stijn Geeroms

ERP

Wholesale & Distribution

October 07, 2021

The delicate balance of stock and service

Data as the accelerator for a smart stock strategy Keeping inventory costs as low as possible while offering customers a perfect service: that is the challenge...

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

October 05, 2021

Digital feedback loops in the wholesale industry

Constant data streaming is the path to continuous improvement Constant data streaming, updated every minute and in real time: this is what every wholesale...

Stijn Geeroms

Stijn Geeroms

September 30, 2021

Microsoft Dynamics 365 ecosystem map August 2021

Microsoft is deploying two release waves per year to all their customers and partners. With that, they also update the Dynamics 365 solutions ecosystem map.

Stijn Geeroms

Stijn Geeroms

ERP

Business Central

September 28, 2021

3 main Project Delivery challenges in Projects and Services companies - and how to solve them

Project Delivery made efficient: overcome your challenges with powerful business applications With a KPN ICT Consulting case story Project and services...

Daan Danneels

Daan Danneels

ERP

Business Central

September 23, 2021

3 main Service Delivery challenges in Projects and Services companies - and how to face them

Project and services companies typically offer a vast array of services to their customers. You want to guarantee timely and high-quality results for each of...

Daan Danneels

Daan Danneels

ERP

Business Central

September 21, 2021

3 main finance challenges in Projects and Services companies - and how to face them

Finance challenges faced: gain accurate insights into your finance performance With a Securitas Technology case story As a project and services company,...

Bart Vermeulen

Bart Vermeulen

Projects & Services

HR Management

September 16, 2021

Overcome 3 common HR challenges in projects and services companies

Deal with today's 3 most common HR challenges and thrive as a projects and services company With a KPN Consulting case story In many project and services...

Tom Haeck

Tom Haeck

CRM

Projects & Services

September 14, 2021

3 major sales challenges - and how to face them

Save your sales: how a business application solves 3 major sales challenges With an imec case story With a vast array of services to provide and customers to...

Maarten Bekaert

Maarten Bekaert

ERP

Finance & Operations

September 06, 2021

What's new for Finance & Operations in 2021 Microsoft Dynamics 365 Release Wave 2?

Microsoft’s Release Wave 2 for Dynamics 365 is getting closer. Major updates and new features coming to the Finance & Operations suite in October 2021 promise...

Stijn Geeroms

Stijn Geeroms

CRM

Customer Engagement

September 06, 2021

What's new for Sales & Marketing in Microsoft Dynamics 365 Release Wave 2?

Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many interesting new capabilities to the Microsoft Dynamics 365...

Maarten Bekaert

Maarten Bekaert

ERP

CRM

April 14, 2021

3 steps towards the best data integration strategy for your business

In today’s data-driven world, avoiding data silos is vital for efficient workflows involving data-generating departments – which is exactly where data...

Cedric Ally

Cedric Ally

HRM

April 06, 2021

4 ways HR can benefit from the digital workplace – today and tomorrow

HR is struggling more than ever to reach employees. Are they getting lost along the way despite valiant attempts to offer valuable insights and relevant...

Tom Haeck

Tom Haeck

ERP

Finance & Operations

March 22, 2021

What's new for Finance & Operations in 2021 Microsoft Dynamics 365 Release Wave 1?

With Release Wave 1 coming up in April, Microsoft is raising the stakes for Dynamics 365. New features will add functionality and boost efficiency for your...

Stijn Geeroms

Stijn Geeroms

CRM

Customer Engagement

March 22, 2021

Microsoft Dynamics 365 updates: take marketing to new heights

If you’re relying on Microsoft Dynamics 365 to achieve your marketing goals, you’re in for a treat with the improvements offered in ‘Release Wave 1’. Eager to...

Maarten Bekaert

Maarten Bekaert

CRM

Customer Engagement

March 22, 2021

Microsoft Dynamics 365 updates: what’s in it for sales?

If you’re using Microsoft Dynamics 365 in your sales processes, you’ll know major updates are coming up in April. Curious how Release Wave 1will help you...

Maarten Bekaert

Maarten Bekaert

CRM

Customer Engagement

October 21, 2020

'Customer experience? Barely anyone is doing it right.'

In conversation with Maarten Bekaert – Solution Architect Dynamics 365 Maarten Bekaert isn’t afraid to speak his mind, and has plenty to say about customer...

Muriel Reyserhove

Muriel Reyserhove

ERP

Food

June 19, 2019

Take operational excellence to the next level? Unlock the food chain!

Operational excellence in the food industry means at least two things: managing cost on the one hand, managing margins on the other. In times of global...

Stijn Geeroms

Stijn Geeroms

ERP

Food

June 12, 2019

Compliance is slowing food companies down

Growing complexity forces manufacturers to invest in flexible IT platforms Compliance is growing in complexity, especially for global manufacturers and...

Stijn Geeroms

Stijn Geeroms

ERP

Food

June 05, 2019

Today’s consumers are amping up the pressure

Growing expectations force food manufacturers to be(come) more customer-centric These days, food manufacturers must be consumer-obsessed if they want to have a...

Stijn Geeroms

Stijn Geeroms

ERP

Food

May 29, 2019

In the food industry, data is the new (s)oil

Manufacturers, retailers and growers have everything to gain from unlocking data in the supply chain – from field to fork – and sharing that data with each...

Stijn Geeroms

Stijn Geeroms