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Maarten Bekaert

March 06, 2024

Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Marketing?

Are you ready for the many new features in Microsoft Dynamics Marketing? From the creation of journeys with Copilot to personalised communication based on...

Maarten Bekaert

Maarten Bekaert

CRM

Customer Engagement

October 16, 2023

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Welcome to the New Updates for Dynamics 365 Marketing, Sales, and Customer Service of the 2023 Fall Release. Explore the latest tools designed for modern...

Maarten Bekaert

Maarten Bekaert

CRM

Customer Engagement

March 13, 2023

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 1?

With general availability starting from April 2023 and running till September 2023, the first release wave of the year will expand Dynamics 365 Sales,...

Maarten Bekaert

Maarten Bekaert

CRM

Customer Engagement

September 14, 2022

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October 2022 to March 2023, the Microsoft Dynamics 365 platform will...

Maarten Bekaert

Maarten Bekaert

ERP

CRM

September 07, 2022

Techsplained: Customer Insights

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database software that connects different data sources and systems....

Maarten Bekaert

Maarten Bekaert

CRM

Customer Engagement

March 11, 2022

What’s new for Sales & Marketing in Microsoft Dynamics 365 release wave 1?

Scheduled from April through September 2022, release wave 1 brings numerous new features to the Microsoft Dynamics 365 platform. Wondering what exactly the...

Maarten Bekaert

Maarten Bekaert

CRM

January 26, 2022

6 reasons why Microsoft Dynamics 365 is the ultimate business platform

When talking about business applications, Microsoft and Salesforce are the two main giants. So of course, they’re often pitted against each other. We’re not...

Maarten Bekaert

Maarten Bekaert

CRM

Projects & Services

September 14, 2021

3 major sales challenges - and how to face them

Save your sales: how a business application solves 3 major sales challenges With an imec case story With a vast array of services to provide and customers to...

Maarten Bekaert

Maarten Bekaert

CRM

Customer Engagement

September 06, 2021

What's new for Sales & Marketing in Microsoft Dynamics 365 Release Wave 2?

Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many interesting new capabilities to the Microsoft Dynamics 365...

Maarten Bekaert

Maarten Bekaert

CRM

Customer Engagement

March 22, 2021

Microsoft Dynamics 365 updates: take marketing to new heights

If you’re relying on Microsoft Dynamics 365 to achieve your marketing goals, you’re in for a treat with the improvements offered in ‘Release Wave 1’. Eager to...

Maarten Bekaert

Maarten Bekaert