Become a Connected Company

Discover our latest blogs

Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!

CRM

Customer Engagement

September 14, 2022

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October 2022 to March 2023, the Microsoft Dynamics 365 platform will...

Maarten Bekaert

CRM

Customer Engagement

September 13, 2022

Champagne Laurent Perrier kits out representatives with Cegeka Fearless Leader

It’s a new milestone for Fearless Leader, the specialised app from Cegeka for mobile CRM. Laurent-Perrier, one of the most famous champagne brands in the...

Tom Moorgat

Finance & Operations

Customer Engagement

September 08, 2022

Using Custom Connectors for Dynamics 365 Customer Engagement and Finance and Operations

In our previous Tech Talks blog posts, we've talked about integrations between D365 CE and F&O with Dual Write, CDS Data Integrator and Virtual Entities....

Pieter Dubois

Finance & Operations

Customer Engagement

September 08, 2022

Integrating Virtual Entities for Dynamics 365 Customer Engagement and Finance and Operations

Virtual Entities enable you to integrate data in financial and operational apps into Dataverse without duplicating said data.

Pieter Dubois

Finance & Operations

Customer Engagement

September 08, 2022

Integrating Data Integrator for Dynamics 365 Customer Engagement and Finance and Operations

In this second blog post in our 'Cegeka Tech Talk' series, we discuss the integration of data using the CDS Data Integrator. Data Integrator is an...

Pieter Dubois

Finance & Operations

Customer Engagement

September 08, 2022

Integrating Dual Write for Dynamics 365 Customer Engagement and Finance and Operations

In our 'Cegeka Tech Talk' blog series, we review the different ways of integrating data between Microsoft Dynamics 365 Customer Engagement and Finance &...

Pieter Dubois

ERP

CRM

September 07, 2022

Techsplained: Customer Insights

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database software that connects different data sources and systems....

Maarten Bekaert

Power Platform

Low-code apps

September 06, 2022

Use case: Update your online product catalog with Microsoft Power Platform

To ensure that buyers can make informed decisions, it is essential to regularly update your online product catalog. While these online catalogs are often...

Jasper Callens

Power Platform

Low-code apps

September 01, 2022

Microsoft Power Apps Tutorial: Create the app & screen navigation

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

Jochen Schalley

Power Platform

Low-code apps

August 23, 2022

Use case: Automatically answer HR FAQs with Microsoft Copilot Studio

With its extensive set of duties, HR is oftentimes one of the busiest departments in an organization. So the last thing that HR staff want to be doing is...

Jasper Callens