Become a Connected Company
Discover our latest blogs
Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!
CRM
Customer Engagement
September 14, 2022
What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?
Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October 2022 to March 2023, the Microsoft Dynamics 365 platform will...
Maarten Bekaert
CRM
Customer Engagement
September 13, 2022
Champagne Laurent Perrier kits out representatives with Cegeka Fearless Leader
It’s a new milestone for Fearless Leader, the specialised app from Cegeka for mobile CRM. Laurent-Perrier, one of the most famous champagne brands in the...
Tom Moorgat
Finance & Operations
Customer Engagement
September 08, 2022
Using Custom Connectors for Dynamics 365 Customer Engagement and Finance and Operations
In our previous Tech Talks blog posts, we've talked about integrations between D365 CE and F&O with Dual Write, CDS Data Integrator and Virtual Entities....
Pieter Dubois
Finance & Operations
Customer Engagement
September 08, 2022
Integrating Virtual Entities for Dynamics 365 Customer Engagement and Finance and Operations
Virtual Entities enable you to integrate data in financial and operational apps into Dataverse without duplicating said data.
Pieter Dubois
Finance & Operations
Customer Engagement
September 08, 2022
Integrating Data Integrator for Dynamics 365 Customer Engagement and Finance and Operations
In this second blog post in our 'Cegeka Tech Talk' series, we discuss the integration of data using the CDS Data Integrator. Data Integrator is an...
Pieter Dubois
Finance & Operations
Customer Engagement
September 08, 2022
Integrating Dual Write for Dynamics 365 Customer Engagement and Finance and Operations
In our 'Cegeka Tech Talk' blog series, we review the different ways of integrating data between Microsoft Dynamics 365 Customer Engagement and Finance &...
Pieter Dubois
ERP
CRM
September 07, 2022
Techsplained: Customer Insights
What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database software that connects different data sources and systems....
Maarten Bekaert
Power Platform
Low-code apps
September 06, 2022
Use case: Update your online product catalog with Microsoft Power Platform
To ensure that buyers can make informed decisions, it is essential to regularly update your online product catalog. While these online catalogs are often...
Jasper Callens
Power Platform
Low-code apps
September 01, 2022
Microsoft Power Apps Tutorial: Create the app & screen navigation
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...
Jochen Schalley
Power Platform
Low-code apps
August 23, 2022
Use case: Automatically answer HR FAQs with Microsoft Copilot Studio
With its extensive set of duties, HR is oftentimes one of the busiest departments in an organization. So the last thing that HR staff want to be doing is...
Jasper Callens