_techsplained

What is Sales Copilot? In short, Microsoft Sales Copilot is the ideal companion for sellers, allowing them to get rid of the tedious tasks of manual data entry...

In a nutshell Power Pages is a low-code SaaS platform for building external, business-centric websites. Literally anyone who knows how to work with a computer...

Exceptional customer service is more important than ever. Your organization must meet the demands of customers who expect quick and efficient support, no...

What is Copilot Studio? In short, Copilot Studio is an easy-to-design chatbot. It’s a feature within Microsoft Power Platform, but it’s also available...

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database software that connects different data sources and systems....

Imagine you have a technician working on a machine. When things get complicated, he requires expert support, for instance from the machine manufacturer. Before...

What is RPA? Simply put, RPA or Robotic Process Automation is an automation technology that lets robots perform human tasks, or what we call ‘user...