Customer Engagement

During a store check, sales representatives need to manage many tasks all at once, from checking parameters to replenishing shelves and closing new deals. The...

Sales representatives spend a significant amount of time on the road. By taking the shortest route, they can make more qualitative visits, visit more customers...

Welcome to the New Updates for Dynamics 365 Marketing, Sales, and Customer Service of the 2023 Fall Release. Explore the latest tools designed for modern...

Sales representatives are constantly on the road, visiting customers and doing store checks. This means they often find themselves in locations without a...

What is Sales Copilot? In short, Microsoft Sales Copilot is the ideal companion for sellers, allowing them to get rid of the tedious tasks of manual data entry...

Data is growing. Everywhere and within every organization. That's why Artificial Intelligence (AI) and Microsoft Copilot are on the rise. But how do you handle...

You can make sales analytics – especially from store checks – more powerful thanks to the Product Performance feature, which fills in missing data in product...

Name familiarity and a great deal of exposure ensure greater consumption, turnover, growth, etc. Name familiarity is, in essence, life insurance for beer. “It...

Exceptional customer service is more important than ever. Your organization must meet the demands of customers who expect quick and efficient support, no...

With general availability starting from April 2023 and running till September 2023, the first release wave of the year will expand Dynamics 365 Sales,...