Customer Engagement

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database software that connects different data sources and systems....

Scheduled from April through September 2022, release wave 1 brings numerous new features to the Microsoft Dynamics 365 platform. Wondering what exactly the...

Save your sales: how a business application solves 3 major sales challenges With an imec case story With a vast array of services to provide and customers to...

Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many interesting new capabilities to the Microsoft Dynamics 365...

In today’s data-driven world, avoiding data silos is vital for efficient workflows involving data-generating departments – which is exactly where data...

If you’re relying on Microsoft Dynamics 365 to achieve your marketing goals, you’re in for a treat with the improvements offered in ‘Release Wave 1’. Eager to...

If you’re using Microsoft Dynamics 365 in your sales processes, you’ll know major updates are coming up in April. Curious how Release Wave 1will help you...

In conversation with Maarten Bekaert – Solution Architect Dynamics 365 Maarten Bekaert isn’t afraid to speak his mind, and has plenty to say about customer...