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Technical Application Management (TAM) Services

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Technical Application Management (TAM) Services

Cegeka’s TAM services support business-critical apps with a focus on efficiency, collaboration, and innovation, as part of the Application Integration Management (AIM) team. Seamlessly bridging DevOps to enhance performance and security. Our TAM service provides secure and streamlined technical application managemen t and empowers businesses to concentrate on growth.

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Challenges

Increasing
complexity

With applications spanning on-premise, cloud, and hybrid environments, managing integrations and maintaining performance across diverse ecosystems has become more challenging than ever. Organizations must adopt agile, scalable solutions to keep pace with evolving demands.

Balance and
stability

Businesses must simultaneously drive innovation while ensuring that their critical applications remain stable and secure. Achieving this balance often requires advanced technical expertise and a preventative approach to incident management and lifecycle optimization.

Limited skills and resources

Scaling technical application management e fforts without straining internal IT resources is a common challenge. Many organizations struggle to find the skilled talent needed to support continuous improvement and ongoing surveillance across their application landscape.

Technical Application Management

Technical Application Management (TAM) is a cornerstone of efficient application operations, ensuring the reliable performance and security of business-critical apps. Acting as the ‘Ops’ in DevOps, TAM integrates with containerized environments, bridging development and operations by managing both daily tasks (‘Run the business’) and implementing critical changes (‘Change the business’). For many businesses, adopting a managed TAM service model allows them to address growing complexity, reduce operational risks, and free internal teams to concentrate on strategic priorities.

A complete solution

Cegeka offers a holistic approach to managing your application landscape with Technical Application Management (TAM) services. Combining technical expertise with custom-built solutions, our services ensure secure, efficient, and uninterrupted application performance. With proactive monitoring, lifecycle optimization, and integrated operations across diverse IT environments, Cegeka minimizes disruptions while enhancing operational stability. Backed by a hybrid support model and a commitment to ongoing optimization, we deliver solutions that meet your operational needs and drive long-term success.

In close cooperation

Cegeka integrates deeply with your (agile) team, participating in daily stand-ups and consultative sessions. This close collaboration ensures that we understand your unique needs, aligning our services with your business goals.

End-to-end management

From active monitoring to change management, Cegeka’s TAM services cover all aspects of application lifecycle care. We ensure uptime, optimize performance and address potential issues before they become critical.

Risk mitigation and security

Our approach prioritizes robust security measures, including the 4-eyes principle and strict segregation of duties. By implementing proven protocols, we help safeguard your applications and reduce vulnerabilities.

Continuous improvement

With our automation and standardization strategies, we enable ongoing optimization of your applications. Our active oversight and continuous improvement initiatives ensure your systems remain supportive of your evolving business needs.

Blog

Challenges and solutions in Technical Application Management

Discover how Cegeka's Technical Application Management solutions enhance efficiency, security, and scalability in complex IT environments, empowering businesses to focus on strategic growth.

Stability and scalability

Cegeka’s TAM services secure and optimize your applications while providing scalability to match your business’s growth. By reducing downtime and operational risks, we enable your team to focus on what matters most – strategic growth.

Enhanced operational efficiency

Our modular approach streamlines processes and minimizes the burden on internal IT teams. By incorporating observability tools to provide deep insights into system health, TAM services enable quicker issue resolution, empowering your team to use their skills on innovation and strategic projects instead.

Rapid deployment while maintaining continuity

Cegeka’s well-defined processes and hybrid support model ensure a smooth transition with minimal operational interference. Whether implementing new services or optimizing existing ones, we prioritize continuity and efficiency.

Regulatory compliance

Cegeka keeps your applications compliant with the latest regulations, enabling you to stay current with shifting industry standards while reducing the administrative burden of ongoing updates.

Why Cegeka?

Managed TAM services from the experts

Deep integration

We work in close partnership with our clients, embedding our TAM teams into your operations to deliver customized solutions that support your business goals. With over 100 dedicated specialists, we bring extensive expertise to every project.

Standardized yet flexible

Our TAM services include expertise in managing middleware software, ensuring seamless communication between your applications and underlying infrastructure. We combine standardized processes with the flexibility to manage non-standard application environments, ensuring that our solutions adapt to your unique infrastructure and application stack.

Modular service offerings

Our modular services are designed to grow with your business, whether you operate on-premise, in a private or public cloud environment, or with a hybrid solution.

Scalable expertise

We leverage scalability to deliver proven expertise in managing migrations, updates, and total lifecycle management, applying best practices tailored to a wide range of customer needs.

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Johan Claesen

Sales Manager Infrastructure

5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

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Technical Application Management (TAM) Services