Find your dream
customer
With AI-infused customer analytics we assess when purchases were made, how frequently customers buy, and the total amount spent, to define your ideal customer.
5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?
Cegeka & Society
We develop innovative solutions with a positive impact on the environment, people, and society.
Why Cegeka
As a family-owned IT solutions provider, we work In close cooperation with our customers.
About Us
Our strong values form the cornerstone of our identity and are at the baseline of our success.
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Dive into the details of our growth. Read the full report and learn more about our continued success.
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Experts in testing, program development, automation, training, and certification.
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Building the applications to embed growth, innovation and agility
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Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.
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Our industry-tailored services are designed to address specific challenges and opportunities across different industries
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By creating leading digital solutions and connecting individuals, processes and systems.
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The arrival of smart electricity grids will allow companies to take care of their own energy management
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Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.
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Production chains are becoming intelligent networks with real-time track-and-trace systems.
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Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.
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Step into the world of our delighted customers and see how we helped them achieve their goals.
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Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.
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5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?
Cegeka & Society
We develop innovative solutions with a positive impact on the environment, people, and society.
Why Cegeka
As a family-owned IT solutions provider, we work In close cooperation with our customers.
About Us
Our strong values form the cornerstone of our identity and are at the baseline of our success.
Annual Report
Dive into the details of our growth. Read the full report and learn more about our continued success.
More Cegeka
Our Management
Corporate News
Contact & Locations
Hybrid Cloud
Explore the added value of cloud adoption for your business
Data & AI
Discover our different data solutions to help you become a data-driven company.
Regulatory Compliance
Ensure GDPR & GxP compliance with our comprehensive solutions.
Cyber Security & Networking
With cyber resilience, your organisation becomes a bit more secure with each day.
Digital Workplace
Hybrid workplaces that increases productivity and reduces costs
Testing Solutions
Experts in testing, program development, automation, training, and certification.
Applications
Building the applications to embed growth, innovation and agility
Business Solutions
Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.
5G & Mobile Private Networks
Expertise and development experience to bring all the advantages of 5G
Products & Platforms
Software solutions that optimize business processes and drive success.
IT Team Extension
The best IT professionals to support your projects
Outsourcing & Managed Services
Outsourcing your IT helps you to focus on your strategy.
Consultancy
The right skills and attitude to support the IT projects at your office
Projects
Integrating the right digital solutions for your IT project
Our industry-tailored services are designed to address specific challenges and opportunities across different industries
Agri & Food
Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.
Healthcare
By creating leading digital solutions and connecting individuals, processes and systems.
Energy & Utilities
The arrival of smart electricity grids will allow companies to take care of their own energy management
Finance & Insurance
Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.
Manufacturing
Production chains are becoming intelligent networks with real-time track-and-trace systems.
Mobility
Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.
We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.
Case Studies
Step into the world of our delighted customers and see how we helped them achieve their goals.
Corporate News
Stay in the loop with our company news, announcements, awards and events.
Blogs
Read our latest articles on topics ranging from technology, innovation, business and beyond.
Webinars
Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.
E-books & Whitepapers
Download our guides and reports on various aspects of technology and business.
Events
Find out where we are going to be next, and register for our upcoming events.
Academy
Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.
AI-Infused Customer Analytics
Analyze customer data, personalize offerings, and predict future behaviors of potential and existing customers.
With AI-infused customer analytics we assess when purchases were made, how frequently customers buy, and the total amount spent, to define your ideal customer.
By leveraging AI-infused customer analytics, manual labor within your sales, marketing, or customer service department can be significantly reduced through the automation of repetitive tasks and the streamlining of processes.
When will a customer make a repeat purchase? What is the optimal time to approach a specific customer? This valuable knowledge enables you to gain a competitive edge.
Customer Testimonial - Cera®
Insights in customer needs with AI-infused analytics
Discover how Cera uses AI-infused analytics to gain deeper insights into their members’ needs and support their strategic plan.
At Cegeka, we offer a comprehensive toolkit designed to elevate your customer analytics capabilities and drive meaningful insights.
By leveraging insights from diverse data sources like your CRM, ERP, or website activity, we accurately identify the stage of your customers' buyer journey. With this understanding, we can predict the timing and quantity of their purchases, allowing you to offer personalized product recommendations tailored to each client, maximizing customer engagement and revenue potential.
Through matching and deduplication of your customer database, we identify and reconcile duplicate or similar customer records within a single database or across multiple databases. The goal is to accurately identify duplicate records and merge them into a single, comprehensive "golden record" that represents a unique customer entity.
With customer segmentation, we divide your customer base into distinct groups or segments based on shared characteristics, behaviors, or attributes. By segmenting your customers into meaningful groups, your business can effectively target marketing efforts, personalize communications, optimize product development, and enhance customer satisfaction and loyalty
By providing you with a 360°-customer view, we offer a comprehensive understanding of your customers by integrating data from various touchpoints and channels. Through the consolidation of information from sales, marketing, customer service, and more, we deliver a unified view that captures interactions, preferences, and behaviors.
Our Repurchase Analytics solution delves deep into your customer data to predict the likelihood of repeat purchases. Through thorough analysis of past purchasing patterns, behaviors, and engagement metrics, we help you identify opportunities to encourage customers to make repeat purchases.
Starting with a limited dataset allows you to evaluate whether the insights align with their objectives. If successful, you can then scale up, reducing the risk of disappointment
E-book
Related content
January 25, 2023
Discover the keys to unlocking your best customers and maximizing your marketing and sales efforts in our latest blog. Learn actionable strategies to minimize customer loss and boost your bottom line.
David Clijsters
Data Solution Architect
January 17, 2023
Unlock deeper customer insights effortlessly with a modern data platform for analytics. Seamlessly understand your customers' needs, motivations, and behaviors to drive targeted actions and stay relevant in an ever-evolving market.
David Clijsters
Data Solution Architect
With over 400 Data & AI experts at your disposal, we're here to support you every step of the way in implementing Data and AI Solutions. Whether you need assistance with development, integration, optimization, or ongoing support, our experts are dedicated to helping you achieve your goals and maximize the value of your AI Solution.
We work with state-of-the-art technology from key partners like Microsoft and Databricks, ensuring robust and innovative solutions tailored to meet your needs. Through our strategic alliances, we guarantee that our solutions are cutting-edge, reliable and future-proof.
Cegeka holds both the Analytics and AI & Machine Learning specializations on Microsoft Azure. This recognition is exclusively granted to partners with extensive experience and proven success in AI adoption and delivering analytics solutions. At Cegeka, we pride ourselves on achieving this distinguished status from Microsoft.
Get in touch
Would you like to know more about how AI-infused customers analytics can boost your revenue? Don't hesitate to reach out to me to discuss the opportunities.
Eline Maris
Business Development Manager
‘In close cooperation’ is de rode draad door ons groeiverhaal. Het is de combinatie van onze waarden. Het is de manier waarop we met onze klanten zijn meegegroeid en vice versa.
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