The Evolution of Business Applications in food: Insights from Microsoft and Cegeka

In the ever-evolving landscape of business technology, Microsoft aims to stand at the forefront, embracing the transformative power of digital innovation. During our recent Food Inspiration Day a keynote delivered by Microsoft, shed light on the remarkable journey of ERP systems and the pivotal role of AI in shaping the future of business applications.

The age of AI

Two decades ago, the notion of AI was a distant dream, but today, it is our reality, driving the rapid development of software and technology to achieve the once unimaginable. At Cegeka, we recognize the significant impact of AI. The advent of natural language interfaces and powerful reasoning engines has ushered in an era of predictive analytics that surpasses human capabilities. Cloud computing and advanced algorithms are the engines behind these achievements, and Microsoft’s investment in AI spans various sectors, reflecting their commitment to innovation.

The current era, known as the "age of AI," is characterized by real-time data-centric models and pattern recognition. Generative AI, with its goal of enhancing productivity, is gaining prominence. Cegeka and Microsoft are dedicated to adopting innovative technologies, moving toward the right side of the technological spectrum. Beyond AI, we empower users to access data, inquire about insights, and generate reports, shifting the paradigm from seeking answers from systems to enabling proactive data exploration.

Microsoft Copilot in Dynamics 365 Supply Chain Management

Imagine asking AI about warehouse performance and receiving ad hoc insights with graphics. This is the level of optimization we strive for, based on actionable insights, including sustainability considerations within the supply chain and the exploration of a circular economy. Microsoft's Copilot in Dynamics 365 Supply Chain Management exemplifies the added value we bring to teams managing change requests for purchase orders. Copilot aggregates changes, provides a clear view for review, and identifies downstream implications, guiding effective change management. This enhances collaboration with vendors, ensuring customer expectations are met, and extends efficiency in purchasing within Dynamics Supply Chain Management.

In warehousing, AI assists with trends, picking, and stock positioning, suggesting workflow changes based on data insights. Emerging technologies like voice integrations and spatial awareness, including drones and augmented reality, are reshaping warehouse management. AI-powered process mining tools identify bottlenecks and suggest improvements, while experimentation with AI leads to time-saving adjustments in demand replenishments during picking.

Curious about more insights? Then get inspired by the full report on the Food Inspiration Day in Copenhagen. Download the report for free here.

The future of warehouse management

The future of warehouse management may include spatial recognition and augmented reality, where devices like HoloLens scan obstacles and create 2D models with coordinates, enabling object placement without location IDs or scanning. AI optimizes paths for finding objects based on real-time space recognition, showcasing the innovative integration of technology and augmented reality in real-world applications.

The foundational work in supply chain management opens new possibilities for deploying Dynamics 365 supply chain management, allowing for flexibility in combining features and attaching external ERPs or order management systems. This concept expands the reach of investment capabilities while preserving existing functionalities.

The introduction of shared warehousing, where a central warehouse serves multiple sales companies, streamlines inventory management and communication. With an inventory owner dimension, companies can separate inventory within the central warehouse, mitigating supply chain risks and enhancing flexibility.

Thriving in the age of AI

Microsoft's approach to warehouse management processes starts with information transfer to a warehouse system, organizing orders, and generating work tasks for execution. Integrated warehouse management systems offer modularity, allowing companies to optimize distribution across multiple entities without a complete system overhaul.

As Microsoft continues to navigate the dynamic world of business technology, we remain committed to delivering cutting-edge solutions that empower our clients to thrive in the age of AI. To stay up to date with the latest advancements, we invite you to join the Microsoft Customer Advisory Board and follow Microsoft's release plans, which prioritize AI features and copilot-based enhancements. Curious for more? Watch the aftermovie of this event below:

Conclusion

Cegeka’s Food Inspiration Day reaffirmed the importance of connection, innovation, and knowledge sharing. As the food industry continues to evolve, AI will undoubtedly play a central role. Curious about more insights? Then get inspired by our full report or read the other articles about this event. Discover more about the future of Supply Chain & Customer Engagement and insights from sessions on ESG and NIS2 & a use case from CZAV and Skytree here.

Missed out? We look forward to more inspiring events and continued growth within the food & process sector. If you have any questions, feel free to reach out to our team.