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Our strong values form the cornerstone of our identity and are at the baseline of our success.

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Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

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Home Discover our latest blogs Discover our latest blogs Keep Well Ahead with our Application Management Services (AMS)
Cegeka Applications Services
3 minutes reading

Keep Well Ahead with our Application Management Services (AMS)

Our service doesn't stop once the project has been delivered. In fact, that's when it starts. With our Application Management Service (AMS) we take care of your software maintenance, optimisation and security, even for applications we didn't build. This saves you time and money, and enables your applications to adapt continuously to evolving business needs. While you focus on your core activities, a dedicated team of experts is at work behind the scenes. In this blog, we explore the advantages offered by our AMS.

Peter Hertogen

Peter Hertogen

March 06, 2025

What is AMS and why is it essential? 

Our Application Management Service (AMS) supports businesses in their management and maintenance of software applications. And it does so throughout the application lifecycle. We don't simply resolve technical issues – we also implement changes and provide security updates. Such as, for example, enhancing system performance or adding new functionalities.  

After all, no application is 100% ‘complete’. Especially in today's rapidly evolving business and IT landscape. Your business needs are changing, and external factors can also drive the adjustments. For example, new laws and regulations can come into force. Our job is to respond quickly and ensure that your software remains stable and up to date.

Application Lifecycle Management: supporting your software through every change

Every application goes through different phases, from development and implementation to maintenance and, eventually, replacement. This cycle is never set in stone, because no one can predict the likely bugs or future changes. With Application Lifecycle Management (ALM) Cegeka provides support through every stage of this cycle. You can think of it as a roadworthiness test for your software, where we handle the inspections and maintenance. If you neglect this, your application will not function as it should, opening you to risk. This is why we make sure your software continues to perform as expected, even when adjustments are needed. 

We keep the risks to a minimum during the process. How? By conducting extensive tests across different servers before the system goes live. We leave nothing to chance. Through carefully controlled steps, we improve your software. Always in close consultation with you, the client.  

Business Agility: quicker adaptation to change

In a rapidly moving business world, software must be agile. By using DevOps methodologies and best practices, we respond swiftly to changing business needs. This enables us to introduce new functionalities quickly, efficiently, predictably and with high quality. Automation ensures that code changes are deployed to a test environment without delay, which reduces risks and enables smooth implementation.

Security and Compliance: keeping your software safe

One of the biggest challenges is that of keeping your applications secure. Especially in an era when cyber threats are becoming increasingly complex. At Cegeka, we monitor the security of your software, adhere closely to the latest security standards and implement the necessary updates to address vulnerabilities. Thereby ensuring that your data and business remain protected.

Monitoring and Automation: solving issues before they arise 

Fixing problems is one thing, but we would rather prevent them. We use advanced monitoring tools to track the health of your applications and detect potential issues before they escalate. This ensures that your software is continuously up and running and allows your business to operate without interruption. Our tools identify performance bottlenecks and security risks at an early stage, which enables us to take preventive action. 

Access to Cegeka's broad expertise

Cegeka gives you access to a vast pool of experts. From security and data experts to DevOps specialists and cloud solution professionals, our teams give in-depth coverage of a wide range of domains. This means that we don't merely support the maintenance of your applications but also tackle the more specialised challenges particular to your business.  

Local and Nearshore: flexibility, remote and close to home

At Cegeka we offer the best of both worlds: we are close to our customers in Belgium, providing support in their native language, while also scaling rapidly with our nearshore and offshore teams. This Right Shoring-approach allows us to adapt flexibly to our clients' needs, irrespective of project size. 

Improvement is always possible

At Cegeka we provide full-service care for your custom software. Whether you require complete support or would like to outsource just a part of your maintenance, we assess what can be optimised and we act quickly. We even do this for applications we didn't build ourselves. Our motto? Improvement is always possible. Are you still satisfied with your business application? Does it still offer adequate security? Have you taken the time to consider this? Run the self-scan below and take two minutes to see if your application still meets expectations. Found any red flags? Then feel free to draw on our expertise. 

Peter Hertogen

Peter Hertogen

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